DPC_WATCHDOG_VIOLATION error when adding device
Brand new DELL computer, first thing I did was to update from Windows 8 to 8.1 and one of my devices won't show up, tried to scan for new device and getting that blue screen... Tried updating the disk drive firmware (Seagate st500dm002-1bd142)
but no update driver on Seagate website or anywhere else. Attached the DMP file... Help?
https://www.dropbox.com/s/7dmwue71pyuyd56/012114-12328-01.dmp
January 21st, 2014 11:51am
UK
This crash was related to Athw8x.sys with description Qualcomm Atheros Extensible Wireless LAN device driver from company Qualcomm Atheros Communications, I would reinstall the newest driver available
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Ken\Desktop\012114-12328-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 8 Kernel Version 9600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Machine Name: Kernel base = 0xfffff802`12414000 PsLoadedModuleList = 0xfffff802`126d8990 Debug session time: Tue Jan 21 10:39:10.214 2014 (UTC - 5:00) System Uptime: 0 days 0:01:19.954 Loading Kernel Symbols ............................................................... ................................................................ ............. Loading User Symbols Loading unloaded module list ...... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 133, {0, 501, 500, 0} *** WARNING: Unable to verify timestamp for athw8x.sys *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys Probably caused by : athw8x.sys ( athw8x+c231b ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DPC_WATCHDOG_VIOLATION (133) The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. Arguments: Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending component can usually be identified with a stack trace. Arg2: 0000000000000501, The DPC time count (in ticks). Arg3: 0000000000000500, The DPC time allotment (in ticks). Arg4: 0000000000000000 Debugging Details: ------------------ DPC_TIMEOUT_TYPE: SINGLE_DPC_TIMEOUT_EXCEEDED CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x133 PROCESS_NAME: System CURRENT_IRQL: d ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre LAST_CONTROL_TRANSFER: from fffff80212585f7c to fffff80212561ca0 STACK_TEXT: ffffd000`20638c58 fffff802`12585f7c : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx ffffd000`20638c60 fffff802`1246881b : fffff802`12be8eb0 ffffd000`20600180 fffff800`028f1e80 0000003d`8b4540c8 : nt! ?? ::FNODOBFM::`string'+0x13ddc ffffd000`20638cf0 fffff802`1246848c : 00000000`00000001 ffffd000`20638d70 ffffd000`20638e30 fffff802`126ae920 : nt!KiUpdateRunTime+0x57 ffffd000`20638d30 fffff802`125e731c : fffff802`126e03f0 00008000`00000000 ffffd000`20600180 00000000`00000002 : nt!KiUpdateTime+0x63c ffffd000`20638f10 fffff802`12b9be5f : 00000000`00000000 ffffe000`03962040 00000000`00000000 ffffd000`20600180 : nt!KeClockInterruptNotify+0x5c ffffd000`20638f40 fffff802`124aa343 : fffff802`12be8e00 ffffd000`2062a500 ffffd000`2099cb48 fffff802`12562d4a : hal!HalpTimerClockInterrupt+0x4f ffffd000`20638f70 fffff802`1256312a : fffff802`12be8e00 ffffe000`03b9edf0 fffff800`028f1ee4 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa3 ffffd000`20638fb0 fffff802`1256350f : ffffd000`2062a60e 00000000`000000d0 ffffd000`2062a5e0 00000000`00000042 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea ffffd000`2062a490 fffff800`0278231b : 00000000`00000000 00000000`00000000 fffff800`028f1e80 fffff800`028f1ee4 : nt!KiInterruptDispatchLBControl+0x11f ffffd000`2062a620 00000000`00000000 : 00000000`00000000 fffff800`028f1e80 fffff800`028f1ee4 00000000`00000000 : athw8x+0xc231b STACK_COMMAND: kb FOLLOWUP_IP: athw8x+c231b fffff800`0278231b ?? ??? SYMBOL_STACK_INDEX: 9 SYMBOL_NAME: athw8x+c231b FOLLOWUP_NAME: MachineOwner MODULE_NAME: athw8x IMAGE_NAME: athw8x.sys DEBUG_FLR_IMAGE_TIMESTAMP: 50f7c13b FAILURE_BUCKET_ID: 0x133_DPC_athw8x+c231b BUCKET_ID: 0x133_DPC_athw8x+c231b ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x133_dpc_athw8x+c231b FAILURE_ID_HASH: {9320244e-5b0c-ef29-1f75-27c5a7ee7185} Followup: MachineOwner ---------
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January 21st, 2014 4:10pm