This issue can occur by incorrect DNS settings. I suggest you perform the following steps to troubleshoot the issue. 1. Click "Start", input "NCPA.CPL" (without quotation marks) and press Enter. 2. Right click on the connection that you use for the local connection, and then click "Properties". 3. Click to select "Internet Protocol Version 4 (TCP/IPv4)", and then click "Properties". 4. In the Internet Protocol window, let's change the "Preferred DNS server" to 208.67.222.222 5. Click 'OK' twice to complete the modification. If the issue persists, please repeat the steps and change the "Preferred DNS server" to 208.67.220.220. Meanwhile, I would appreciate your help in clarifying that if the network is based on a router or a DSL modem. If there is a router, please bypass it and connect to DSL modem directly for a test. DushYant

hi I have a Dell inspiron laptop with windows 7 whenever I open the web page, the fist thing I seee is internet connection problem . but the internet connection is very good. once i click the diagonise the problem link another window pops and in that it says DNS server is not responding once I close the troubleshoot window the web page opens and starts working. but inbetween i get the same error whenever i open a new window. Please can anybody help me in solving this problem and get me out of this thankyou