DNS Client Events
I have purchased an ASUS K52JC laptop last September with Windows 7 64-bit OS. Anyways, for the last few months, I have been getting a lot of DNS Client Event 1014s. I have not had any troubles when I purchased the laptop... Also, the weird thing is, when the wireless on my laptop disconnects, all of my other devices (iPod, PS3) are still connected. It's just my laptop that is affected. Here are the events I have been getting, these being the most recent (all from today): 1. Name resolution for the name ___ timed out after none of the configured DNS servers responded. 2. Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded. 3. Name resolution for the name crl.microsoft.com timed out after none of the configured DNS servers responded. 4. Name resolution for the name www.j51.com timed out after none of the configured DNS servers responded. 5. Name resolution for the name backup30.url.trendmicro.com timed out after none of the configured DNS servers responded. EDIT: Now I got this DNS Client event: Name resolution for the name www.wrtrouters.com timed out after none of the configured DNS servers responded. Here is my ipconfig/all output: C:\Users\Noobkilld>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Shatho Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : shaw Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : shaw Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter Physical Address. . . . . . . . . : 74-F0-6D-76-F9-E0 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : June-20-11 7:42:46 PM Lease Expires . . . . . . . . . . : June-21-11 7:42:46 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : X.X.X.X X.X.X.X X.X.X.X NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : JMicron PCI Express Gigabit Ethernet Adap ter Physical Address. . . . . . . . . : 20-CF-30-18-9D-10 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{3E2A02C2-473B-426C-B421-BEA0DD9A5A94}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{9ADF3CA5-1F85-4BC9-9CF8-9D178811FAE6}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter shaw: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes I have Trend Micro Internet Security for an Antivirus, I have tried resetting the TCP/IP stack using the netsh command, still no luck. Another thing I should add, the modem was malfunctioning a few weeks ago, but it is now repaired (Re-plugged power + coax cable). Any ideas?
June 20th, 2011 10:41pm

Interesting. You're saying you're having DNS connectivity issues and yet you've redacted your DNS settings... Assuming your DNS settings are correct and your router also has its DNS configured correctly I'd say the fault lies with your connection to your ISP. Perhaps your modem's issues are deeper than a simple reset can handle. Check and see if you're getting any packet loss between you and your ISP. Try pinging your ISP's DNS servers several times; use your router's built-in diagnostics to look up a host using your ISP's DNS servers.
Free Windows Admin Tool Kit Click here and download it now
June 21st, 2011 4:35pm

Hello Bob, I have pinged the dns servers, here are the results: 1. PING 64.59.176.13 ( 64.59.176.13 ) : 56 data bytes 64 bytes from 64.59.176.13: icmp_seq=0, ttl=62 times=0. ms 64 bytes from 64.59.176.13: icmp_seq=1, ttl=62 times=0. ms 64 bytes from 64.59.176.13: icmp_seq=2, ttl=62 times=0. ms 64 bytes from 64.59.176.13: icmp_seq=3, ttl=62 times=0. ms 64 bytes from 64.59.176.13: icmp_seq=4, ttl=62 times=0. ms 64 bytes from 64.59.176.13: icmp_seq=5, ttl=62 times=0. ms 64 bytes from 64.59.176.13: icmp_seq=6, ttl=62 times=0. ms 64 bytes from 64.59.176.13: icmp_seq=7, ttl=62 times=10. ms 64 bytes from 64.59.176.13: icmp_seq=8, ttl=62 times=10. ms 64 bytes from 64.59.176.13: icmp_seq=9, ttl=62 times=10. ms --- 64.59.176.13 ping statistics --- packets transmitted = 10 , packets received = 10 packet loss = 0% round-trip min/avg/max = 0/3/10 2. PING 64.59.176.15 ( 64.59.176.15 ) : 56 data bytes 64 bytes from 64.59.176.15: icmp_seq=0, ttl=62 times=0. ms 64 bytes from 64.59.176.15: icmp_seq=1, ttl=62 times=0. ms 64 bytes from 64.59.176.15: icmp_seq=2, ttl=62 times=40. ms 64 bytes from 64.59.176.15: icmp_seq=3, ttl=62 times=0. ms 64 bytes from 64.59.176.15: icmp_seq=4, ttl=62 times=0. ms 64 bytes from 64.59.176.15: icmp_seq=5, ttl=62 times=0. ms 64 bytes from 64.59.176.15: icmp_seq=6, ttl=62 times=0. ms 64 bytes from 64.59.176.15: icmp_seq=7, ttl=62 times=0. ms 64 bytes from 64.59.176.15: icmp_seq=8, ttl=62 times=0. ms 64 bytes from 64.59.176.15: icmp_seq=9, ttl=62 times=0. ms --- 64.59.176.15 ping statistics --- packets transmitted = 10 , packets received = 10 packet loss = 0% round-trip min/avg/max = 0/4/40 3. PING 64.59.177.226 ( 64.59.177.226 ) : 56 data bytes 64 bytes from 64.59.177.226: icmp_seq=0, ttl=62 times=0. ms 64 bytes from 64.59.177.226: icmp_seq=1, ttl=62 times=10. ms 64 bytes from 64.59.177.226: icmp_seq=2, ttl=62 times=0. ms 64 bytes from 64.59.177.226: icmp_seq=3, ttl=62 times=10. ms 64 bytes from 64.59.177.226: icmp_seq=4, ttl=62 times=0. ms 64 bytes from 64.59.177.226: icmp_seq=5, ttl=62 times=10. ms 64 bytes from 64.59.177.226: icmp_seq=6, ttl=62 times=0. ms 64 bytes from 64.59.177.226: icmp_seq=7, ttl=62 times=0. ms 64 bytes from 64.59.177.226: icmp_seq=8, ttl=62 times=0. ms 64 bytes from 64.59.177.226: icmp_seq=9, ttl=62 times=0. ms --- 64.59.177.226 ping statistics --- packets transmitted = 10 , packets received = 10 packet loss = 0% round-trip min/avg/max = 0/3/10
June 21st, 2011 7:25pm

Yeah, um... doing an NSLOOKUP on your own IP when you're not hosting your own DNS server isn't going to give you quite the results you're expecting. Try doing a lookup on WWW.MICROSOFT.COM instead. The results should look something like this: C:\Users\bobr>nslookup www.microsoft.com Server: Unknown Address: 172.19.11.14 Non-authoritative answer: Name: lb1.www.ms.akadns.net Address: 65.55.12.249 Aliases: www.microsoft.com toggle.www.ms.akadns.net g.www.ms.akadns.net If that works as above (or even if it doesn't), try setting your DNS server's address in your network config to your router's address, not the ones supplied by your ISP. Your router is acting as a forwarder, so putting your ISP's DNS servers addresses in your local config is redundant (and maybe counter-productive if you have other devices on your network that you want to connect to.)
Free Windows Admin Tool Kit Click here and download it now
June 21st, 2011 9:00pm

So, I have changed my DNS option (from the Wireless adapter) from Obtain automatically to Use the following DNS Server and I used the 64.59.176.13 and 64.59.176.15 DNS Servers. Would that help at all? If not, should I do 192.168.1.1 for the primary and the 64.59.176.13, or neither?
June 21st, 2011 10:42pm

No, you should leave it at Obtain automatically and it should be obtaining it from your router's DHCP (or whatever is serving DHCP on your network.) Check one of the working devices - you said you had an iPod and PS3 that don't have the issue - and see where their DNS points to. If it's pointing to the same place as your PC I suggest updating the drivers for your wireless card from the card manufacturer's site, in your case Qualcomm. It's not beyond the realm of possibility that a recent update of some sort FUBARed an older driver version. Also keep in mind that high network traffic can slow down DNS responses and cause timeouts. I know I start getting more timeouts on my laptop when my grandson streams Backyardigans via Netflix on the desktop PC.
Free Windows Admin Tool Kit Click here and download it now
June 21st, 2011 11:15pm

Well, I updated my network card not too long ago, but is quallcom the manufacturer of atheros wireless NICs (Never mind, Qualcomm bought atheros)? I had a dhcp error event before i updated the nic, but i don't get those events now, just the dns client ones. I can take a look on my ipod to see what dns server(s) it is using. Like you said when your grandson uses netflix, it usually disconnects, I play some online games (Mabinogi, and surfing the internet, sometimes i go on youtube). I play and surf the internet at the same time, so I don't know if they just time out. Edit: Would you be able to provide a link for the drivers, I cannot find the drivers on Qualcomm's site. Thanks! I went to https://www.qca.qualcomm.com/corporate/content.php?nav1=146 but only has the AR81 family, L1 and L2 drivers... Mine's the AR9285. By the way, my iPod is using the same DNS servers as my laptop. My current driver version is 9.2.0.105 Is there a more recent driver update? I also checked on ASUS, but their drivers are not the most recent (theirs are 9.0) I also disconnect when I am just surfing the internet (not playing any games)... I have been wondering about these in the details drop-down menu, could they be viruses? http://imageshack.us/photo/my-images/7/96844339.png/
June 21st, 2011 11:31pm

My current driver version is 9.2.0.105 Is there a more recent driver update? I don't know, I couldn't find one so that may be the most recent. I have been wondering about these in the details drop-down menu, could they be viruses? http://imageshack.us/photo/my-images/7/96844339.png/ No, viruses don't appear like that (in devices.) If no extra wireless devices are showing up in your Device Manager they're probably redundant device Id's used by the driver, which may be generic for several adapters. But, if it will make you fell better you could always scan your computer with a program like MalWareBytes (http://www.malwarebytes.org/) and see what pops up. Back to your DNS issue... Because you're not running your own DNS server, your DNS should be pointing at your router (192.168.1.1 in your case); this should be provided by DHCP from the router. In your router's config, on your router's WAN side (Internet connection) the DNS should point to your ISP's DNS server(s), once again, in your case this would appear to be 64.59.176.13 and 64.59.176.15. The router acts as a Forwarder - any addresses it can't resolve internally get forwarded to your ISP for resolution. If they can't resolve them they get forwarded again, and again, and again... Up to 5 times I believe the spec calls for. It's all right if your laptop's wireless DNS config points directly to your ISP's servers, just don't expect it to resolve any local addresses because your ISPs servers don't know anything about your local network. In other words, if you set it up this way your laptop won't be able to find your iPod or PS3 using DNS and may have to fall back to slower, less efficient methods, like NetBIOS broadcasts - if those are even supported by the other devices. Here's something you might try - turn off the laptop's wireless and connect the laptop directly to the router's switch via Ethernet cable. Does the problem still appear? If not, you may have a loose connection in the laptop somewhere, either the antennas or the wireless card itself. There's usually an access panel on the bottom of the machine. Open it up (you'll need a small Phillips screwdriver) and reseat the wireless card. At the same time, make sure both antenna wires are firmly connected to their pins.
Free Windows Admin Tool Kit Click here and download it now
June 22nd, 2011 3:10pm

I already scanned using malware bytes and trend micro two nights ago, both came out clean. I have not tried direct connection at home, but I have used it at my school, I do not have a problem when I am directly connected. I will reseat the network card, and I will report back later. Thanks! I re seated the network card, I will see if it worked or not when I get home later. Like i said, I will report back later. It's still giving me the DNS client error. I cleaned the contacts (isopropyl alcohol, cotton swabs), and the antenna wires are firmly connected. Now it's giving me a DNS Client event ID of 1006: The client was unable to validate the following as active DNS server(s) that can service this client. The server(s) may be temporarily unavailable, or may be incorrectly configured. 64.59.176.13 Anything else I should try? I am enabled the administrator account, I will go in it to see if I get any DNS client errors on it. If I do not get the DNS client error today & tomorrow, I will delete the account I was using and create a new account. I doubt it will work, but I am trying anything that comes to mind now, I am getting sick and tired of this DNS client error.
June 22nd, 2011 7:02pm

I already scanned using malware bytes and trend micro two nights ago, both came out clean. I have not tried direct connection at home, but I have used it at my school, I do not have a problem when I am directly connected. I will reseat the network card, and I will report back later. Thanks! I re seated the network card, I will see if it worked or not when I get home later. Like i said, I will report back later. It's still giving me the DNS client error. I cleaned the contacts (isopropyl alcohol, cotton swabs), and the antenna wires are firmly connected. Now it's giving me a DNS Client event ID of 1006: The client was unable to validate the following as active DNS server(s) that can service this client. The server(s) may be temporarily unavailable, or may be incorrectly configured. 64.59.176.13 Anything else I should try?
Free Windows Admin Tool Kit Click here and download it now
June 22nd, 2011 7:02pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics