I click the cyberlink install for the Powerdvd9 , as adminstrator then it continues as follows this set up will perform an ugrade of ". Do you want to continue? Everything continues as normal until the installshield starts after clicking next Feature transfer error Error: -1625 This installation is forbidden by system policy.Contact your system admistrator. then the installshield closes Any suggestions? windows 7 home premium 64bit

ERROR_INSTALL_PACKAGE_REJECTED1625 (0x659) This installation is forbidden by system policy. Contact your system administrator. It means basically that you need to contact Cyberlink for a problem resolution The table in this topic provides a list of system error codes for errors 1300 to 1699. These values are defined in the WinError.h header file. They are returned by the GetLastError function when many functions fail. To retrieve the description text for the error in your application, use the FormatMessage function with the FORMAT_MESSAGE_FROM_SYSTEM flag. If you are experiencing difficulty with an application you are installing or running, contact customer support for the software that is displaying the error message. To obtain support for a Microsoft product, go to http://support.microsoft.com.How did you obtain the disc? Did you download and burn it? If so, burn it at a slower speed and try again or re-download the package.MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]

cdobbs, cheers for your quick reply, i downloaded it from cnet. thank again.

Hello, My suggestions: A. Try to remove the Software Restriction Policies node:=========================1. Click Start -> Control Panel ->System and Security2. Open Administrative Tools in 3. Open Local Security Settings 4. Click Software Restriction Policies 5. If no software restrictions are defined, right click the Software Restriction Policies node and select New Software Restriction Policy Double click Enforcement 6. Select "All users except local administrators" 7. Click OK 8. Reboot the machine B. Use the build-in administrator to install this program:====================== 1. Click the Start button->All Programs->Accessories.2. Right click Command Prompt and select "Run as administrator".3. Click Continue when the User Account Control window appears.4. Copy the following command and press Enter: net user administrator /active:yes 5. Restart the computer and then log into the computer by this Administrator account.6. Install the updates once again. C. Disable UAC============== 1. Click Start. Type MSCONFIG in the Start Search bar and press Enter. Note: If UAC window prompts for permission to continue, please click Continue. 2. Click Tools.3. Highlight Change UAC setting, click Launch.4. Select Never notify. Thomas77

Thomas Thank for the detailed reply I've got windows 7 home premium and I don't seem to have local security settings to complete A: I tried B: & C: and got the same problem as before with the same error messages Ross

Hello, Try the following steps to remove all policy keys:================Before we proceed, please backup the Registry. 1. Click Start, type REGEDIT in the Start Search bar and press Enter. 2. Select My Computer (the root node) in the left pane, click Export under the File menu, choose All under Export range, select Desktop in the Save in box and type backup in File Name. cClick Save. Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file. 1. Click Start, type REGEDIT in the Start Search bar and press Enter. 2. Locate the following key in the left pane: [HKEY_LOCAL_MACHINE\Software\Policies\Microsoft] 3. Highlight “Microsoft” folder and click "Delete". 4. Please repeat to delete the following keys: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Group Policy] [HKEY_CURRENT_USER\Software\Policies\Microsoft] [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy] [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\PoliciesNote: If some keys do not exist, please ignore them. 5. Restart the computer and check if the issue persists.Thomas77