Currently no logon servers abailable.
I recently started working remotely from home. I received another employees desktop and logged on as her while my userid was being setup. The desktop was logged on as a member of a domain. My userid was setup and the previous users id deleted remotely 9no one did anything to my machine). Now when I reboot the machine I receive the following error when trying to sign on "There are currently no logon servers available to service the service request'. No one touched my machine to setup my userid so I am not sure how I have an Id on the machine. I am running Windows 7 Enterprise and as you can probably tell I am not very techincal when it comes to windows. I do not have the administrator password and the previous employee userid will not work even after it was reinstated. I read in many posts about someone remoting in the the pc to fix it but I do not see how that is possible as I cannot get the pc logged in at all. How would a remote person know where to connect. I don't have any remote connect software running or an IP address as I cannot get logged in. I would appreciate any help. Thanks
July 13th, 2011 1:58pm

Hi, Just a bit of background 'technical stuff': There are 2 types of logons: Local, and Domain. Every Windows 7 computer has at least 2 local accounts. These are Administrator and Guest, and are both disabled by default. Domain logons require a Domain Controller to authenticate against, whereas local logons do not. They authenticate against the Security Accounts Manager on the local computer. (so you can work 'stand-alone'). The upshot of all this techical mumbo jumbo is that you will most likely have to take your computer to the office, and get the techie there to set up a local user account and password for you, and he can show you how to log on to this local account. After that, you will not need to log onto the company domain. You can use VPN or other remote access methods to gain access to company resources from home. Having said all that, if you do intend to go into the office from time to time and log onto the company domain, you may need a different strategy. That would simply be setting your cached logons to the maximum of 50, so you'd need to go in at least every 50 times you log in. You'de still need to go in to the office now, though, to get this set up by your admin.
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July 13th, 2011 2:16pm

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