Corrupted Outlook Express-how to remove/re-install
Somehow my Outlook Express became corrupted-No amount of tech support from AT&T could fix it and I am now using Web Mail (AT&T) but it is not acceptable. I need to remove/re-install Outlook Express. What do I do?1 person needs an answerI do too
August 30th, 2010 8:48pm

Outlook Express is part of the XP operating system, so you would have to do a complete reinstall. That is probably not necessary though. Explain the problems you are having an include any error messages you see verbatim.Bruce Hagen ~ MS-MVP [Mail]
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August 30th, 2010 8:59pm

Here is what I receive: an unknown error has occured. 'pop.att.yahoo.com, Seerver 'pop.att.yahoo.com, Protocol POP3, port 110, Secure (SSL0: No, eror number 0x800Co133
August 30th, 2010 11:02pm

Error Number: 0x800C0133 = a corrupt Inbox.Move any mail you wish to save to a local folder you create. Then delete the problem Inbox as follows.Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run.In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View.With OE closed, find the Inbox.dbx and delete it. A new one will be created automatically when you open OE.General precautions for Outlook Express:Do not archive mail in the Inbox or Sent Items. Create your own user defined folders and move the messages you wish to save to them. Empty Deleted Items folder daily. Although dbx files have a theoretical capacity of 2GB, I recommend about a 300MB max for less chance of corruption.After you are done, follow up by compacting your folders manually while working *offline* and do it often.Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see:http://www.oehelp.com/OETips.aspx#3Bruce Hagen ~ MS-MVP [Mail]
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August 30th, 2010 11:13pm

Bruce, I tried all that and it didn'twork.
August 31st, 2010 1:33am

Create a new identity and see if the problem persists there. If it works, you can import your messages to it. Also make sure everything is correct here.If it's a U.S., or CA, Yahoo account and you're not subscribed to Yahoo Mail Plus, then you can't access the account in Outlook Express.Configuring POP Yahoo! Mail Plus for Outlook Express:http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-08.htmlBruce Hagen ~ MS-MVP [Mail]
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August 31st, 2010 3:18am

Thanks, I'll try that.
August 31st, 2010 6:15pm

I can't access Outlook Express. I get messages MSOERES. Dll. not available.
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November 11th, 2010 6:26pm

I can't access Outlook Express. I get messages MSOERES. Dll. not available.It would have been nice if you had started your own new thread instead of replying to this old thread that is not even related to your problem.Start here.When OE crashes or won't starthttp://www.insideoe.com/problems/errors.htm#crash Bruce HagenMS-MVP Oct. 1, 2004 ~ Sept. 30, 2010Imperial Beach, CA
November 11th, 2010 7:47pm

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