Copying Files to Network Storage Device Extremely Slow
I'm trying to see if Microsoft improved the speed in which Windows 7 copies files from my PC to a network storage device. So far I tried to copy a 9.5KB folder that contained 12 files from my Windows 7 PC toour network storage device. Window7 sat theretrying to calculate the timeand it also should have given me the popup ifI wanted to overwrite a folder because it alreadyexisted; my stopwatch was still goingafter 3 min 30 sec and then I gave up. On my XP PC, it took 33 seconds. Ournetwork storage is in a completely different part of the country; however,we're connected toit with a fiber connection. I can tell you Microsoft didn't fix this issue with Vista and they hadbetter fix it with Windows 7 or I can tell you ourmulti-international company won't be using Windows 7. I also have Gigabit network card in both PCs, same type so I know that's not the issue.
February 9th, 2009 8:21pm

HiYou have some configuration problems because 33 seconds is not acceptable time for 9.5KB, no matter where on the earth your storage server is.What is your serves and how is configured your network?How you try to copy file? What you are doing?What is bandwidht of your optic channel and what is ping response time of your server?
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February 9th, 2009 11:44pm

Again, I work for an extremely large multi-national company. We have large WAN with plenty of bandwidth and I can't really tell you what or who or ISP is. What I can tell you is our network is fine. What I can tell you is we have 2 EMC storagelocations in 2 differentpartsof the country.I'm doing a simple copy and paste. The exact same files from my XP PC and the Windows 7 PC. Again this is the reason I completely wiped VISTA from my new PC when the company upgraded. We work across the WAN all the time. That's the main function of my job is shuffling files around.Here is the ping response time from the EMC storage shares, they're not really servers.Approximate round trip times in milli-seconds: Minimum = 71ms, Maximum = 85ms, Average = 76msandApproximate round trip times in milli-seconds: Minimum = 33ms, Maximum = 43ms, Average = 38ms
February 10th, 2009 6:57pm

I can suggest you to try 2 of my programs that copy files both are free but one of them is still early beta :)You can get them from my website http://nezavisim.com/?cat=2&scat=8Names of programs are machine copy and talent copy. If your job is to copy files then machine copy is just for you.Both programs are free. You can find machine copy on most sites for software downloads.Both programs uses different copy methods.Please give me feedback how they work in your environment.
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February 10th, 2009 11:14pm

I am not approved to use any 3rd party application on our network like what you are suggesting. Frankly, I want Microsoft to respond and answer my questions as to whether or not they are going to fix this. Again, this works fine from XP and sucks from Win7 and Vista. They may have improved the life-sucking services on Win7 but they haven't improved the one thing I need. Please respond Microsoft???
February 11th, 2009 12:35am

We outsource our IT and professionals do manage our network. I would just prefer to hear from Microsoft as you have yet to explain why XP works fine and Win7 does not. I didn't ask you to evaluate my network and I would appreciate you not responding in a condescending manner. If you continue, I will report you as being abusive.I know why it takes 9.5 KB 33 sec on WinXP to copy over the WAN. If you looked at my first post there were 12 files. Those files are in several different directories and subdirectories. When you copy files/folders, there is header info for each file and folder along with other misc info that goes across the WAN, that why it takes 33 sec. What no one can seem to answer is why copying the same files to the exact same location from Win7 PC takes 3 MIN 30 SEC. If you cant answer that question, please do not post a reply. I'm trying not to be rude, I just want to hear from Microsoft or I want someone to reply with a real solution. It was a problem with Vista and now it's a problem with Win7.
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February 11th, 2009 7:26pm

First of all, I have read other posts, and yes employees of Mircosoft do reply because I've seen it.Second, I never mentioned anything about a LAN. The "LAN" works fine. The only time I have issues is copying over the "WAN". A WAN isa geographically dispersed telecommunications network. The term distinguishes a broader telecommunication structure from a local area network (LAN). A wide area network may be privately owned or rented, but the term usually connotes the inclusion of public (shared user) networks.Lastly, I did report your response as abusive.To all others and Mircosoft, this is still up for discussion and I would appreciate your feedback.
February 12th, 2009 7:25pm

Juls94 ::Do you have admin rights on each of the PCs (XP and Win7 ) ?If so, can you do a comparison of the properties of your network setup... what services and protocols are installed in each, such as IP4, QoS, IPX, IPv6, etc, and compare settings within common elements...(gateway, proxy settinhgs, DNS entries, etc.) (You can also find most of this from IP config.)Also, (if you have the admin rights...) open up a command prompt, and compare the results of pings and/or tracerts from the two platforms to your destination location, or, even to google, or microsoft.com. )If you don't have admin rights, do you have on-site tech folks who could do this for you ?Although I haven't experienced it, many, MANY others have reported a variety of network issues if the Win7 box has IPv6 installed, and active. And, as a pre-emptive follow-up??, if you DO see IPv6 on the Win7 box, uncheck that, reboot, and try your file copy again... please let us know the results.Thanks in advance, and good luck !Jim
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February 12th, 2009 7:46pm

Jim,I do have admin rights on both PCs and I am a domain admin on all our domains. I am the only user on both PCs. Most people within our company do not have admin rights but in my position we require different settings because we access these EMC shares and move several GB's of files every day. I have also compared the NIC settings and network settings and they are the same.The pings from both XP and Win7 show almost the exact same times for the "Average".Once of the first things I tried to fix the issue was to disabled IPv6 because we don't use it around here.I also want to say, Jim, THANK YOU!! for being helpful and pleasant in your response. I greatly appreciate it.On Win7 it hangs when it's calculating the extimated time to move the files. It's like Vista and Win7 can't determine how big the files are or the amount of time it will take to copy them. The actual moving of the files doesn't seem to be too bad although it is slower on the Win7 PC.Thanks again,Juls
February 14th, 2009 12:28am

You're welcome !!BTW: I came across this related thread - it confirms that you aren't the only one seeing this issue.http://social.technet.microsoft.com/Forums/en/w7itproperf/thread/5db7eb54-e9e3-4ba2-b297-7438be00f5e0From what I gather, the algorithm used for "Calculating" file transfer time was revised, whether for the good, or the bad, I guess depends on one's specific situation... in your's, seemingly it wasn't for the good ;)All part of beta testing, I guess... Perhaps the forum moderators can also advise if your observation would garner more developer attention in another forum or thread. (I can't seem to locate that info at the moment... sorry)Jim
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February 14th, 2009 12:41am

Hi,Can you measure the times with a few of the following things in place:Before we begin, are you seeing the same issue, from the same clients, over the same WAN link, copying to a Windows server and not a network storage device? If so:1. Use robocopy.exe, not Explorer - this will give us exact times as well as remove the shell from the equation.2. For the Win7 computer, try your copy once with the computer booted into safemode with networking support.3. If still slow, boot back into normal mode, then run the following (from an admin-elevated CMD prompt):netsh int tcp set global rss=disabled chimney=disabledand restart. Retest.4. If still slow, make sure you are running the latest version of the network driver (Vista is ok) from the manufacturer.5. If still slow, start NCPA.CPL, open the NIC properties, and verify that the vendor has not enabled Receive Side Scaling and TCP Chimney - if they have, disable both, reboot, and retest.6. If still slow, I'd like to see a double-sided network trace.If your problem is only with copying to the storage device and not to a Windows Server over the same network, you will want to engage EMC for some advice and their awareness of any interop issues. Please try to avoid threatening readers throughout your postings. It doesn't encourage anyone to help you here anymore than it would if you did it on a street corner. People are here to help only out their sense of goodwill (even I am doing purely in my spare time).Thanks very much, Ned Pyle [MSFT] - MS Enterprise Platforms Support - Beta Team
February 14th, 2009 7:36am

You know what I wasn't threatening readers. I was stating a fact. When I post something I don't expect to be talked to in a condescening way from you or that other guy. I simply just wanted some answers. I don't usually post any questions on this site at all because I can usually find what I need or resolve the issue myself. I posted because I wanted help and instead I get responses like this.I didn't get where I am being nice or beating around the bush. I say what I mean and I mean what I way. I wish MS could say the same. This is exactly why I don't post on forums like this because people's feeling are too easily offended and no one seems to know what common courtesy is anymore.I want to thank Jim for his suggestions andI will try your suggestions, Ned, when I have time to but I don't think I will any time soon with my work schedule the way it is. I setup a separate PC at work specifically to test this issue for our QA dept "in my spare time". I still have to get all my other work done as well.I wish you well in your Win7 testing but I think I'm just going to make my recommedation now. Good luck with Win7.
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February 18th, 2009 1:52am

juls94 said: I'm trying to see if Microsoft improved the speed in which Windows 7 copies files from my PC to a network storage device. So far I tried to copy a 9.5KB folder that contained 12 files from my Windows 7 PC toour network storage device. Window7 sat theretrying to calculate the timeand it also should have given me the popup ifI wanted to overwrite a folder because it alreadyexisted; my stopwatch was still goingafter 3 min 30 sec and then I gave up. On my XP PC, it took 33 seconds. Ournetwork storage is in a completely different part of the country; however,we're connected toit with a fiber connection. I can tell you Microsoft didn't fix this issue with Vista and they hadbetter fix it with Windows 7 or I can tell you ourmulti-international company won't be using Windows 7. I also have Gigabit network card in both PCs, same type so I know that's not the issue.Where exactly is part where you ask for help, because I cannot see it?Maybe when you blame MS for your network problems or maybe when you tell us that multi-international companys will not buy W7 because your corporatenetwork have problem.
February 18th, 2009 3:12am

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