Same as some other people running Windows Ultimate only mines the 32bit client. Explorer crashes everytime I try to access the control panel and it's just not on. We need a Bob The Builder on this one Microsoft. Almost a year and still no fix?

Hi, I would like to suggest you run the following steps and paste the result in your reply. 1. Click Start Menu, type "cmd" (without quotation marks) in the Search box. 2. Right-click the exe file and choose "run as administrator". 3. Input the following command in the DOS prompt window and press ENTER: CD C:\windows\system32 DIR *.CPL > C:\CPL.TXT 4. Please copy the content of C:\CPL.TXT in your reply. I would like to check if some third party software added some .CPL files which may conflict Control Panel. Regards,Arthur Li - MSFT

Hi,1. Any application installed recently ?2. Error details or any event ID details if possible to provide ?3. If you have any restore point created earlier , then i will suggest you to restore it back and check.Regards.

Hi, try to request the following hotfix: http://support.microsoft.com/kb/978433 (Windows Explorer crashes and then restarts when you access a third-party Control Panel item on a computer that is running Windows 7 or Windows Server 2008 R2) click on View and request hotfix downloads select the platform (x86 or x64) and type in your email twice and type in the captcha ad click request hotfix. After 1 minute you have an email with the link to download an exe. Use the password which is included inside the email to extract the update. Install the update and reboot. Is the issue fixed? André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi, I have the same problem. Before installing the hotfix, I was able to open Control Panel and explorer crashed when clicking an icon. After hotfix, explorer crashes when opening Control Panel. Below is the content of cpl. ----------------------------- Volume in drive C is Win7Ent Volume Serial Number is FAD6-46F6 Directory of C:\Windows\system32 14/07/2009 09:14 AM 649,216 appwiz.cpl 14/07/2009 09:14 AM 692,736 bthprops.cpl 14/07/2009 09:14 AM 83,968 collab.cpl 14/07/2009 09:14 AM 128,000 desk.cpl 24/03/2010 10:05 AM 1,287,752 DLTempAccess.cpl 31/01/2007 01:05 AM 69,632 Firebird2Control.cpl 14/07/2009 09:14 AM 4,608 Firewall.cpl 14/07/2009 09:14 AM 234,496 hdwwiz.cpl 11/09/2009 04:35 PM 119,296 igfxcpl.cpl 14/07/2009 09:14 AM 1,466,368 inetcpl.cpl 11/06/2009 05:14 AM 34,120 infocardcpl.cpl 14/07/2009 09:14 AM 345,088 intl.cpl 14/07/2009 09:14 AM 418,816 irprops.cpl 14/07/2009 09:14 AM 138,240 joy.cpl 14/07/2009 09:14 AM 514,560 main.cpl 14/07/2009 09:14 AM 905,216 mmsys.cpl 14/07/2009 09:14 AM 100,352 ncpa.cpl 14/07/2009 09:14 AM 142,336 powercfg.cpl 14/07/2009 09:14 AM 326,656 sysdm.cpl 14/07/2009 09:14 AM 600,576 TabletPC.cpl 14/07/2009 09:14 AM 106,496 telephon.cpl 14/07/2009 09:14 AM 478,208 timedate.cpl 14/07/2009 09:14 AM 1,140,736 wscui.cpl 23 File(s) 9,987,472 bytes 0 Dir(s) 35,997,843,456 bytes free

same issue here, win7 ultimate 32bit. here is my output cpl.txt: Directory of C:\Windows\system32 09/06/2002 07:30 AM 67,072 AKCPanel.cpl07/13/2009 09:14 PM 649,216 appwiz.cpl07/13/2009 09:14 PM 692,736 bthprops.cpl07/13/2009 09:14 PM 83,968 collab.cpl07/13/2009 09:14 PM 128,000 desk.cpl07/13/2009 09:14 PM 4,608 Firewall.cpl07/13/2009 09:14 PM 234,496 hdwwiz.cpl07/13/2009 09:14 PM 1,466,368 inetcpl.cpl06/10/2009 05:14 PM 34,120 infocardcpl.cpl07/13/2009 09:14 PM 345,088 intl.cpl07/13/2009 09:14 PM 418,816 irprops.cpl07/13/2009 09:14 PM 138,240 joy.cpl07/13/2009 09:14 PM 514,560 main.cpl07/13/2009 09:14 PM 905,216 mmsys.cpl07/13/2009 09:14 PM 100,352 ncpa.cpl07/13/2009 09:14 PM 142,336 powercfg.cpl07/13/2009 09:14 PM 326,656 sysdm.cpl07/13/2009 09:14 PM 600,576 TabletPC.cpl07/13/2009 09:14 PM 106,496 telephon.cpl07/13/2009 09:14 PM 478,208 timedate.cpl07/13/2009 09:14 PM 1,140,736 wscui.cpl 21 File(s) 8,577,864 bytes 0 Dir(s) 969,579,773,952 bytes free thanx for your help.

And you should delete / rename the file AKCPanel.cpl. This should fix your issue."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi, delete the Firebird2control.cpl. It should fix your issue."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Great, it worked! Thanks Andre. What is it about AKCPanel.cpl that breaks explorer?

The cpl is part of AstonShell. Do you use this Explorer replacement?"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

I don't use AstonShell, which i just checked out and looks real cool. is it safe?

I would not recommend you to use Shell-Replacements. Strange, that you have the file AKCPanel.cpl if you don't use such a tool. Ok, if deleting the AKCPanel.cpl solves your issue, everything is fine. Enjoy your Windows 7 :)"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/