i noticed it after i have restarted my laptop. the control panel is freezing and not sh]owing any icons just white screen. but before the i also experienced some audio issues. i saw a blog "http://tech.jecal22.com/windows-8-and-windows-8-1-control-panel-hangsfreezes/" which resolved my audio issues but my control panel is still not working properly. it's still showing white screen and i cannot even close, maximize or minimize it. what should i do? i even tried one of the tips about files with .cpl extension and transfer it to a new folder and detect which .cpl file is causing the issue but it's not allowing me to transfer any file. it says i should be an admin. or something like that. and i'm actually confused 'coz i'm not techie and all these things are new to me. Can you please help me? thank you

I shall suggest you to check the issue in Safe mode or in Clean Boot state.