Continuisly Getting Windows 7 Stop Error.....
Hi, I'm a Systems Administrator and recently i bought few New PCs with following configuration... Operating System : Microsoft Windows 7 Professional (64bit) OS Service Pack : Service Pack 1 Processor : Intel - 2.80GHz Core i5-2300 Mother Board : Intel DH67BL RAM : 2GB (DDR3) KVR1333 Kingston (4GB RAM by fixing 2 RAM units correctly) Hard Disk : Hitachi 500GB SATA PowerUnit : 450W Software Configuration Microsoft Visual Studio 2010 with service pack 1 Microsoft Visual Studio 2008 with service pack 1 Ms SQL server 2008 (64bit) -client connectivity tools with service pack 2 Mozilla Firefox Tortoise SVN (64bit) MS Office Package All software are updated with most recent updates.... But the issue is all PCs are getting blue screens while working. Several times per day and all get the same windows stop error... I tried my best to rectify this and even call to vendors and found that the Hardware is compatible with each other. But i cant understand why this happens and even the PCs are not installed from a Ghost image and same time... They all were clean installs. Below given is the error code which comes whit every stop error.. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional information about the problem: BCCode: 101 BCP1: 0000000000000031 BCP2: 0000000000000000 BCP3: FFFFF880009C0180 BCP4: 0000000000000001 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\090211-14040-01.dmp C:\Users\<user name>\AppData\Local\Temp\WER-157561-0.sysdata.xml Please help me to rectify this.. Thanks in advance.... Tharaka.
September 6th, 2011 1:23pm

Hi, Could you please upload the minidump file to any site like skydrive.live.com and give us the link? I could try to find something using Windbg. Thanks.
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September 7th, 2011 3:13am

hi, Thank you for your reply Sergio, appreciate your support very much.. Pleas be kind enough to get the minidump from the below given link. I've attached 2 minidums from 2 different PCs.. https://skydrive.live.com/redir.aspx?cid=90d94e1bdd336218&resid=90D94E1BDD336218!102&authkey=1zHCLjpddvI%24 Thanks, Tharaka
September 7th, 2011 8:24am

Hi, Dump file analyze below: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* CLOCK_WATCHDOG_TIMEOUT (101) An expected clock interrupt was not received on a secondary processor in an MP system within the allocated interval. This indicates that the specified processor is hung and not processing interrupts. Arguments: Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks. Arg2: 0000000000000000, 0. Arg3: fffff8800285e180, The PRCB address of the hung processor. Arg4: 0000000000000002, 0. Debugging Details: ------------------ BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: devenv.exe CURRENT_IRQL: d STACK_TEXT: fffff880`1822b828 fffff800`01d228c9 : 00000000`00000101 00000000`00000031 00000000`00000000 fffff880`0285e180 : nt!KeBugCheckEx fffff880`1822b830 fffff800`01cd5497 : 00000000`00000000 fffff800`00000002 00000000`00002710 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x4e2e fffff880`1822b8c0 fffff800`01c0f895 : fffff800`01c35460 fffff880`1822ba70 fffff800`01c35460 00000000`00000000 : nt!KeUpdateSystemTime+0x377 fffff880`1822b9c0 fffff800`01cc7173 : 00000000`2355b398 fffff800`01e40e80 00000000`00000000 fffff800`01ccd552 : hal!HalpHpetClockInterrupt+0x8d fffff880`1822b9f0 fffff800`01cda78a : fffff800`01e40e80 fffff900`00000001 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLock+0x163 fffff880`1822bb80 fffff800`01cd08a2 : 00000000`00000000 00000000`00000001 00000000`00000000 ffffffff`ffffffff : nt!KiIpiSendRequestEx+0xaa fffff880`1822bbc0 fffff800`01d054bf : 00000000`00000000 00000000`00000000 fffff880`1822bd80 fffff880`1822be48 : nt!KeFlushMultipleRangeTb+0x362 fffff880`1822bc90 fffff800`01cbb2d8 : 00000000`00000002 fffff6fb`00000000 fffff880`00000001 00000000`00000400 : nt!MiReturnSystemVa+0x2af fffff880`1822bd30 fffff800`01df65b1 : fffff900`00000020 00000000`00000000 fffff880`1822bfe0 00000000`00003c00 : nt!MiFreePagedPoolPages+0x544 fffff880`1822be80 fffff800`01dfa557 : 00000000`00000000 fffff880`1822c050 fffff880`1822bfd0 00000000`00000001 : nt!MiFreePoolPages+0x2b1 fffff880`1822bf90 fffff960`001a52a8 : fffff900`c3c00238 fffff960`001a529e 00000000`35316847 00000000`00000000 : nt!ExFreePoolWithTag+0x7c7 fffff880`1822c040 fffff900`c3c00238 : fffff960`001a529e 00000000`35316847 00000000`00000000 00000000`00000000 : win32k+0xc52a8 fffff880`1822c048 fffff960`001a529e : 00000000`35316847 00000000`00000000 00000000`00000000 fffff960`001a5a7a : 0xfffff900`c3c00238 fffff880`1822c050 00000000`35316847 : 00000000`00000000 00000000`00000000 fffff960`001a5a7a fffff900`c00bf010 : win32k+0xc529e fffff880`1822c058 00000000`00000000 : 00000000`00000000 fffff960`001a5a7a fffff900`c00bf010 fffff900`c3c00000 : 0x35316847 STACK_COMMAND: kb SYMBOL_NAME: ANALYSIS_INCONCLUSIVE FOLLOWUP_NAME: MachineOwner MODULE_NAME: Unknown_Module IMAGE_NAME: Unknown_Image DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE Followup: MachineOwner --------- Devenv.exe is a process which belongs to the Microsoft Visual Studio, please reinstall Visual Studio related package for test. Furthermore, CLOCK_WATCHDOG_TIMEOUT (101), one of the CPU may overclocking. Please contact your PC manufacturer to check. Also refer: http://msdn.microsoft.com/en-us/library/ff557211(v=VS.85).aspx Regards, Leo Huang Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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September 8th, 2011 10:08am

hi leo, Thanks for the support.. I'll reinstall one machine again, updates and check whether the stop error pops again. The Hardware i bought may not have manufacture defects because i separately bought them. Each machine i both has at least 1 month gap. Also 1st thing i did was to check with the vendor whether the mother- board, RAM, Processor are compatible with each other. Even i check their compatibility from the products sites. Is there any testing tools or software which i can use to check the compatibility? I'll comeback with new results.. Thanks again.. Tharaka
September 8th, 2011 12:07pm

Hi, You can go to Windows 7 Compatibility Center to check these hardware or software: Windows 7 Compatibility Center Regards, Leo Huang Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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September 9th, 2011 4:05am

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