Constant disconnects
I'm well aware that the issue of disconnects has been brought up over and over again, but I've yet to find any solutions that work for me. This problem used to occur when I was using Vista 32 bit, but that was at most once every two or three hours. It continued after I got a new computer with a new operating system, Windows 7 pro, and has been happening with increasing frequency since that time. A few weeks ago I reformatted to Windows 7 RC and these disconnects have happened with ridiculous frequency. Right now I'm lucky to get 5 minutes of uninterrupted connection. I don't know if this is actually a problem related to Windows or not. The continuation of this problem from both different computers and 3 different operating systems suggests that the source of the trouble is either my router or my parents computer which the modem is directly connected to. I get "The connection between your access point, router, or cable modem and the Internet is broken" when I diagnose the problem. I don't know what this really means or how to go about finding out as Google gave me almost nothing and that's really the only tool I have at my disposal. Any help would be greatly appreciated!
September 9th, 2009 11:33pm

Hmm, just a thought does the disconnect occurs only when you're connected to the modem and router? Have you try bypassing the router and connect directly to the modem instead? Lastly have you call up your ISP or electrician and ask them to do a test on the phone line or cable incase the issue lies with itSometimes there are latest firmware for router and modem to address such issue, you might wanna check out with the router/modem manufacturer as well
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September 10th, 2009 6:00am

Hello, I agree with Daniel's suggestions and we can bypass the router and check the result. Meanwhile, it's highly recommended to contact the router manufacturer to upgrade the firmware to make sure the hardware is fine. Thanks, Novak
September 11th, 2009 5:09am

I too have consant disconnect ever 3-4 minutes. I have a 2 laptops using the wireless router. They are side by side and 1 never disconnects and the other consantly disconnects. It re-connects 10-15 seconds but I can't seem to solve this issue.
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January 11th, 2012 11:16pm

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