Connections stops working
Hello,
I have a Vista 32 basic notebook with cdma modem anydata ADU-e100h O2 provider and the connection stops working without any errors - connection failed due timeout.
I have tryied:
-another cdma modem (axesstel) -also does not work
-my modem on different comp - works for first time
-tested usb ports - no problems
-scf /scannow
I have found rasclient error on system log with error 20227 code 0 so I tryed rasrepair utility - no luck.
Any tips what should I try?
Thanks!
January 7th, 2012 11:06am
Hi,
Is there any other computers connected and works properly?
Please check the steps in the following guides:
Troubleshoot
Internet connection problems
Wired
and wireless network connection problems in Windows
Regards,
Sabrina
TechNet Subscriber Support
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TechNet Subscription user and have any feedback on our support quality, please send your feedback
here.Sabrina
TechNet Community Support
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January 9th, 2012 12:54am
Hi,
I would appreciate it if you could drop me a note to let me know the status of the issue. If you have any questions or concerns, please
feel free to let me know. I am happy to be of further assistance.
Regards,
Sabrina
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
tnmff@microsoft.com.Sabrina
TechNet Community Support
January 10th, 2012 10:27pm
Hello,
thanks for tips, but I have tryed all of them and it does not help.
Modem works fine with other pc.
I have tryed to upgrade system to vista-win 7 and it does not help also.
I was forced to completly reinstall the system and modem works fine now.
This is really mistery to me....
Have a nice day
VP
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January 15th, 2012 12:20pm