Connecting to Laserjet P2035n
Whenever I print any document from Windows 7 (notepad, Word, etc.) to a Laserjet P2035n via a wireless connection, I get multiple copies. When I connect directly to a printer there is not problem. I have spent over an hour with techs from Microsoft and all they did was pass me from person to person. Any help would be appreciated.
April 14th, 2010 11:44pm
Hi,
Does the issue only occur on certain Windows 7 machine or each machine when connecting to the printer via Wireless connection?
Here are some suggestions you can try:
1. Temporarily turn off firewall and upgrade the Wireless adapter driver.
2. Refer to the link below to
clear Printer Spooler files and re-enable the spooler service
3. Then, please open Printer Properties and print a test page to check the result.
Thanks,
Novak
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April 19th, 2010 5:42am