On Wednesday, my brother came downstairs and said that his computer had crashed while he was on the internet, (dirty websites, i think), and when he trys and turns it on, it won't let him log in.So I went to take a look, since I understand computers more than anyone else in my family, and the computer kept on rebooting itself at the login stage after 4 seconds of being on it. I went on towww.ijinni.com and asked there advice and they said to try accessing the computer through safe mode with networking, but I didnt get a chance to that night.Tonight I eventually got a chance to try doing so, and when I try and access the computer through safe mode with networking, another page appears sayingPlease select the operating system to start: Microsoft Windows XP ProfessionalI selected this one, as it is the only one available and is the system that the computer runs on, however after doing this, the computer goes through the same similar processes at load up. e.g. dell load screen, windows xp load screen, then login in stage. When it got to the login stage, the computer rebooted itself again, meaning that I cannot even access the computer through safe mode.PLEASE CAN YOU TELL ME WHAT I CAN DO TO SOLVE THIS PROBLEM, AND WHAT THE PROBLEM IS!!!1 person needs an answerI do too

Please follow the instructions below. If you do not have your windows disc follow the instructions on the link below to create a bootable recovery console disc then return here and continue with these instructions. 1. Insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer. If prompted to press any key to boot from a cd do so; 2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console; 3. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console; 4. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER; 5. At the command prompt, type chkdsk /r >press enter. (Note there is a space between the letter k and the forward slash). Let the scan run until completion; 6. To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.After the scan completes restart your computer. If you do not have the disc you can try to borrow one. The product keys do not have to be the same for this procedure. Post your results.How to Create a Bootable XP Recovery Console CDhttp://www.repairbotsonline.com/t109-how-to-create-a-bootable-windows-xp-recovery-console-disc I don't vote for myself I'm not here for the points. If this post helps you, vote. Visit my forum @ http://repairbotsonline.com/

Three things that come to mind and are fixed different ways so we need to figure out what is going on. I'll tell you the ideas and somebody else may have some other ideas.Either your system is crashing and restarting automatically (as it is supposed to do on a startup failure), some malicious software has fouled up the XP login routine or your antivirus/antimalware has quarantined (effectively deleted) a critical XP system file (that is usually not as bad as it sounds).Malicious software will sometimes afflict your system is such ways that it hopes you will do something like a Repair installation, try to use a System Restore Point or even reinstall your XP from scratch. That would make the malicious software very happy, but it will not make momma very happy.Maybe someday the XP forums "Ask a question" dialog will ask these kinds of questions automatically when a new thread is started so I do not have to ask them every single time. It might even be possible to resolve an issue in a single reply when enough information is provided. What is your system make and model?What is your XP Version and Service Pack?Describe your current antivirus and anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.Was the issue preceded by a power interruption, aborted restart, or improper shutdown? (this includes plug pulling, power buttons, removing the battery, etc.)Does the afflicted system have a working CD/DVD drive?Do you have a genuine bootable XP installation CD (this is not the same as any Recovery CDs that came with your system)?If there is a problem booting, XP is configured to automatically try to boot again and you can get stuck in a loop of just being unable to get past the boot options screen or none of the boot options you choose will work.Sometimes when XP has a problem starting or crashes and tries to start again, it will give you a "short" menu of boot options and none of them will seem to be the right ones to get your system going again. You've tried them all!The options resemble the XP Advanced Boot Options menu, but the one option you need (Disable automatic restart on system failure) is not offered because XP has gone too far along in the boot process and offers you a limited number of boot options.If that is the case, you must invoke the Advanced Boot Options menu yourself until you do see the option:Disable automatic restart on system failureWhen you do get to the correct XP Advanced Options Boot menu you want to see, it has options on it like these:Safe ModeSafe Mode with NetworkingSafe Mode with Command PromptEnable Boot LoggingEnable VGA modeLast Known Good Configuration (your most recent settings that worked)Directory Services Restore Mode (Windows domain controllers only)Debugging ModeDisable automatic restart on system failure Start Windows NormallyRebootReturn to OS Choices MenuWhat you need to choose from that menu is the option:Disable automatic restart on system failureThen if XP fails to boot normally, you will see an error screen with information and clues regarding the problem and then you can decide what to do next.If you do not see the Disable automatic restart on system failure option, you need to reset your system and start tapping the F8 key on the keyboard until you do see the Disable automatic restart on system failure option. If you miss the F8 window of opportunity, you need to try again and start tapping the F8 key with more urgency (sooner and more frequently) until you do see Disable automatic restart on system failure, then select it.You need to keep trying the F8 menu until you do see Disable automatic restart on system failure option, and select it.If your system is experiencing a Blue Screen of Death (BSOD), we need to know what the screen says:Here is a BSOD example showing information you need to provide:http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpgSend the information pointed to with the red arrows (3-4 lines total). Send the entire *** STOP message line since there are clues in the 4 parameters.If it looks like there is some kind of file name listed under the STOP message, send that line too.Skip the boring text unless it looks important to you. We know what a BSOD looks like, we need to know what your BSOD looks like.Respond to the queries and report back the results from the Disable automatic restart on system failure screen and you can decide what to do next. If your XP logon process is afflicted you may see XP displaying messages like this when it starts up:Windows is starting up...Loading your personal settings...Saving your settings...Logging off...Loading your personal settings...Saving your settings...Logging off... Do the best you can to answer the questions and then we can see what to do about it.Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!

This is typical of one of the following:1- Malware/virus infections which replace or tamper with the Userinit.exe file or with the Userinit registry value at the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon key.2- The drive letter of the system/boot drive was inadvertently changed.To repair this you will most likely have to mount the disk in another computer or access the machine from another computer on a network (if your brother's pc is part of a network). You can also use a PE disk like Ultimate Boot CD for Windows (UBCD4Win).Unable to log on if the boot partition drive letter has changedhttp://support.microsoft.com/kb/249321/How to restore the system/boot drive letter in Windowshttp://support.microsoft.com/kb/223188/John

Thanks for answering my question, I have also tried to use a recovery disc to see if that will solve my problem and it has not.here's some answers to yoursWhat is your system make and model?Dell – Optiplex 170L SeriesWhat is your xp version and service pack?Microsoft Windows XP Professional and not sure on the service packDescribe your current antivirus and antimalware situation: McAfee or AVG or NortonAVGWas the issue preceded by a power interruption, aborted restart, or improper shutdown? (this includes plug pulling, power buttons, removing the battery, etc)Computer crashed, while on the internet, when my brother clicked on to a pictureDoes the afflicted system have a working CD/DVD drive?YES it has 1 cd/dvd driveDo you have a genuine bootable XP installation CD (this is not the same as any Recovery CDs that came with your system?NoGot to the blue screen and underneath Technical information this is all i had:*** STOP: 0x00000044 (0x86FA01E8.0X00000D64.0x00000000.0x00000000)

Bug Check Code 0x44http://msdn.microsoft.com/en-us/library/ff558982(v=VS.85).aspxDownload and install Malwarebyes (freeware version for home users only), update definitions and run in safe mode. Disable other security software whilst you are doing scans. http://www.malwarebytes.org/ Hope this helps, Gerry Cornell