Computer randomly restarts - driving me crazy - files provided to help diagnose
My computer is an Athlon 64 x2 Dual Core machine running Windows 7 32bit (Was having some problems with some programs when running the 64 bit version) with a GeForce 9800 GT.
All my drivers are current, and other than this - everything seems fine.
It won't bluescreen, it just turns off - it's random. I can be just word processing, or watching a video, it doesn't seem to do it during anything specific. Sometimes it will go days without the problem, sometimes it happens twice in a few hours.
I've even enabled the bluescreen option, but it doesn't seem to matter.
Upon reboot it then gives me this message:
--
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 86975024
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\112910-25630-01.dmp
C:\Users\Jamie\AppData\Local\Temp\WER-34023-0.sysdata.xml
--
I've uploaded the files it mentions along with a DxDiag.txt here: http://www.mediafire.com/?8g55lyf636ozj
I'm not really familiar with advanced computer hardware at all. I can install a video card, or replace RAM, etc. But I don't know how to diagnose this. It'd be nice if somebody can help me narrow down the problem. I don't want to have to result to taking
it to the Geek Squad or something. :(
Thanks so much for your time!Jamie Martin | livejamie.com
November 29th, 2010 9:21pm
You have an fatal hardware error, but the type is unknown:
Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR -
This bug check indicates that a fatal hardware error has occurred.
http://msdn.microsoft.com/en-us/library/ff557321%28VS.85%29.aspx
Record Id : 01cb902d84d5b061
Severity : Fatal (1)
Length : 864
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 11/30/2010 1:25:54
Flags : 0x00000002 PreviousError
===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ 869750a4
Section @ 8697517c
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x86
Error Type : Unknown error
Flags : 0x00
CPU Version : 0x0000000000060fb2
Processor ID : 0x0000000000000001
===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ 869750ec
Section @ 8697523c
Offset : 536
Length : 64
Flags : 0x00000000
Severity : Fatal
Local APIC Id : 0x0000000000000001
CPU Id : b2 0f 06 00 00 08 02 01 - 01 20 00 00 ff fb 8b 17
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ 86975134
Section @ 8697527c
Offset : 600
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : Unknown (Proc 1 Bank 0)
Update the BIOS, check the RAM for errors. Also run Prime95 to check your CPU for errrors.
André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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November 30th, 2010 11:03am