Computer freezes , & Stop screen error
My Computer freezes up"not responding" with regularity and for no apparent reason . Not doing anything specialthat would cause this.Also getting Stop screen error lately.Can you help?Thank youOld Feller
December 17th, 2010 8:58pm

Hi Old Feller, · Since when are you facing this issue?· Are you referring to the Blue screen STOP error? Check to see if the following helps. Method 1: Run this automated troubleshooter and see if it makes any difference. Method 2:Step 1: Update the computer with the latest chipset drivers and other device driver updates. Log on to the computer manufacturer website to do so. Step 2: Also, make sure you have the latest Windows Updates installed. Refer to this website for the same. Method 3: Check for the issue in a clean boot state. a. Click Start. Click Run and type “msconfig.exe” (without quotes) in the open field and press OKto start the System Configuration Utility. b. On the General tab, click Selective Startup, and then click to clear the Load startup items check box.c. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all. Click OK, and then click Restart. Check for the issue now. Step 2: If no issue occurs then perform a clean boot process to determine the cause of the problem. Refer to the below mentioned article to do the same.How to configure Windows XP to start in a "clean boot" state You may follow steps starting “Step 2” under “Determine what is causing the problem” from this article. Note: Make sure you put the computer back to Normal Startup once you are done. Also see:Restore Your Computer's Performance with Windows XPHow to make your computer faster - Optimize your computer for peak performance Regards,Syed N – Microsoft Support--------------------------------------------------------------------------------------------------------Visit our Microsoft Answers Feedback Forum and let us know what you think.
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December 18th, 2010 9:44am

What is your system make and model?What is your XP Version and Service Pack?Describe your current antivirus and anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.Does the afflicted system have a working CD/DVD drive?Do you have a genuine bootable XP installation CD (this is not the same as any Recovery CDs that came with your system)?If your system is experiencing a Blue Screen of Death (BSOD), we need to know what the screen says:Here is a BSOD example showing information you need to provide:http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpgSend the information pointed to with the red arrows (3-4 lines total). Send the entire *** STOP message line since there are clues in the 4 parameters.If it looks like there is some kind of file name listed under the STOP message, send that line too.Skip the boring text unless it looks important to you. We know what a BSOD looks like, we need to know what your BSOD looks like. While you are waiting, please do the following to help reduce the possibility of malicious software: Perform some scans for malicious software, then fix any remaining issues:Download, install, update and do a full scan with these free malware detection programs:Malwarebytes (MBAM): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/They can be uninstalled later if desired. Do, or do not. There is no try.I need YOUR votes and points for helpful replies and Propose as Answers. I am saving up for a pony!
December 18th, 2010 11:35am

What is your system make and model?What is your XP Version and Service Pack?Describe your current antivirus and anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.Does the afflicted system have a working CD/DVD drive?Do you have a genuine bootable XP installation CD (this is not the same as any Recovery CDs that came with your system)?If your system is experiencing a Blue Screen of Death (BSOD), we need to know what the screen says:Here is a BSOD example showing information you need to provide:http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpgSend the information pointed to with the red arrows (3-4 lines total). Send the entire *** STOP message line since there are clues in the 4 parameters.Skip the boring text unless it looks important to you. We know what a BSOD looks like, we need to know what your BSOD looks like. While you are waiting, please do the following to help reduce the possibility of malicious software:Perform some scans for malicious software, then fix any remaining issues:Download, install, update and do a full scan with these free malware detection programs:Malwarebytes (MBAM): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/They can be uninstalled later if desired.Do, or do not. There is no try.I need YOUR votes and points for helpful replies and Propose as Answers. I am saving up for a pony!
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December 18th, 2010 11:39am

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