Computer does not save history upon restart
When I turn my computer on I never have a saved history nor is there any saved pw or anything also everytime I open a browswer it asks me 20 times about allowing explorer to open and it asks me if I want to make that my homepage no matter how many times I check yes, allow or whatever and ask it to save my response it still acts as if it's my first time using the laptop. Please assist if possible...
March 25th, 2010 4:18am

This behavior can be caused by several reasons. I suggest you reset IE settings. 1. Click Start, please type “inetcpl.cpl” (without quotation marks) in the Start Search bar and press Enter to open the Internet options window.2. Switch to the Advanced tab.3. Click the "Reset Internet Explorer Settings" button.4. Click Reset to confirm the operation.5. Click Close when the resetting process has finished.6. Uncheck the "Enable third-party browser extensions" option in the Settings box.7. Click Apply, click OK. If the issue still occurs, I suggest you try No Add-ons Mode. Click the Start Button, All Programs, Accessories, System Tools, and then click Internet Explorer (No Add-ons). If the issue does not reoccur, it may be caused by an IE Add-on. In that case, let’s continue to perform the following steps to narrow down the cause. Check Internet Explorer Add-Ons=========================1. Click Tools, and then click Internet Options. 2. Click the "Programs" tab, and then click Manage Add-ons. 3. Select an add-on in the Name list, and then click Disable. 4. Restart IE with Add-ons and check the issue again. If the issue is resolved, the disabled Add-on was the cause of the issue. If the issue reoccurs, continue to disable the next Add-on using the same method. By doing so, we could determine which Add-on contributed to the issue. However, if the issue still occurs in No Add-ons Mode, I suggest you launch Windows Defender and check malware.Arthur Xie - MSFT
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March 26th, 2010 10:13am

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