Computer Shuts Down At BitLocker Boot Password Prompt

Hi All,

I have been using this computer for almost 6 months now with absolutely no problems until I encrypted my system drive with BitLocker. I am not using a TPM. Now, almost every time I get to the password prompt for BitLocker at boot, my computer turns completely off. I am using an ASUS Z97-E. ASUS tech support was completely useless and wanted to pass the blame instead of help, so I guess I'm on my own as far as their support.

I have read previously that this may be related to ASUS products. I cannot seem to get it to boot reliably. If I completely remove power from the machine by unplugging it, sometimes that will give me enough time to enter my password. If I don't, often, it will only give me a couple seconds (and my password is pretty long) before shutting down.

I have tried disabling Secure Boot and that seemed to help at first but then the problem came right back.

There is a BIOS update available but I'm not confident it will fix the problem.

Are there any specific BIOS settings I can change to make BitLocker stop making my computer shut down? Any Windows settings I can change that might help? 

I'd really like to keep my data encrypted but I'm not sure if this hassle is worth it.


  • Edited by SeanN26 Wednesday, April 22, 2015 1:58 PM
April 22nd, 2015 1:58pm

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