Comcast internet is telling me I don't have windows 7
I'm trying to set up my new comcast internet service and during installation it is telling me I don't meet the system requirements. When I check, my computer tells me I clearly have windows 7 home premium, and yet every time I run the installation it continually tells me that I have something called Windows nt 6.1. I did some research and someone had said that I may need to run a clean installation, but my computer never came with an installation disk, Windows 7 was pre-installed. What should I do?
November 4th, 2010 5:39pm

"Liquidshadow23" wrote in message news:b84f853b-4e3b-4f94-89d9-48210f208e10@communitybridge.codeplex .com... I'm trying to set up my new comcast internet service and during installation it is telling me I don't meet the system requirements. When I check, my computer tells me I clearly have windows 7 home premium, and yet every time I run the installation it continually tells me that I have something called Windows nt 6.1. I did some research and someone had said that I may need to run a clean installation, but my computer never came with an installation disk, Windows 7 was pre-installed. What should I do? This web forum is for genuine Windows Vista issues. You have an installation issue with Windows 7 and comcast. For the best support you should go to Comcast. By the way, Win 7 is actually Windows NT 6.1 (start a command prompt and type in VER and hit the enter key) in the Windows numbering system and Vista is actually NT 6.0.
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November 4th, 2010 9:54pm

Hi, After I check your issue, it may be caused by your Comcast software’s version. Windows NT 6.1 is Windows 7, so it seemed your issue is not a Windows 7 issue. Please try to update your Comcast software or download the latest Comcast software at http://www.comcast.com . If the issue persists, please contact the software provider.
November 8th, 2010 3:30am

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