I've been unable to locate a reason why my uploaded images have a color distortion when viewed using the microsoft picture viewer. When viewed on webpages with IE the images are fine. The images are also off when viewing in another web browsers such as firefox. So Im not sure if is just the viewer but possibly how it's able to read the file? It's as if it's unable to read a finer level of shadow detail.

Greeting, First of all, I would like to know if the website you upload the photo add any effects to your photo (which may make it have a diff display). Also, the resource of viewing images is different from the color management mode used by the application and video card(RGB, CMYK, etc.). Windows photo viewer is an direct way for users to view the photos while another program use a different color mode. It can also be mixed using Gamma correction. It can be found in the video card control panel. Regarding the Firefox display issue, I suggest you submit another thread to discussion. As to you can use IE8 to view the images clearly, but failed in Firefox, it can be result of some accelerators. I prefer you would rather open it as another thread for further confirm. Meanwhile, you can consider use other programs to get a better experience during browsing photos. XnView 1.97: http://download.cnet.com/XnView/3000-2192_4-10067391.htmlPicasa3: http://picasa.google.com/ Good luck!

This is an issue that seemed to create itself overnight. Until about a week ago I had no problems with how the images were being displayed in firefox or the photo viewer. It was not until I discovered it was my entire library and firefox that it was not the camera itself. The issue occured shortly after upgrading to windows 7 and is still present after a new video card. I also tried the Photo Gallery - Windows Live but the issue it there as well.Thank you for some alternate viewing options. The Canon software seems to work as intended and any online photosharing site will have to be viewed via IE to avoid the errors that only I see. After posting on forums or webpages, I can view the images without the color distortion on another PC using the windows photo viewer and firefox.

Hi Zylca, I would like to confirm how long the issue is present in Window 7. If Firefox and photo viewer have ever work fine in Windows 7, you can consider use System Restore and return to a previous stage. 1.Click the Start menu, click All Programs2.Click Accessories ,then click System Tools3. Click System Restore, clickYou can choose a right restore point, and restore your system to the correct status.I have attached a link for your reference:http://windows.microsoft.com/en-us/windows7/What-is-System-Restore Since you say having installed a new video card, do you have its Windows 7 compatible driver installed yet? Meanwhile, pls let me know the brand and module of your display card.Automatically get recommended drivers and updates for your hardwareGood luck!

Hi Zylca,I would like to collect more information about the issue.1. You said "when viewed on webpages with IE the images are fine", so the "color distortion" happens after save the picture to local and open with Microsoft picture viewer, right?2. You said "Canon software seems to work", do you open the same file (which shows incorrect in Microsoft picture viewer) with the Canon software (same file but looks different)?3. If available, please help collect 2 screenshot to show the correct and incorrect picture (with IE and Microsoft picture viewer). Here are the steps to upload a picture.

Sorry for the delayed reply. 1. You said "when viewed on webpages with IE the images are fine", so the "color distortion" happens after save the picture to local and open with Microsoft picture viewer, right? yes 2. You said "Canon software seems to work", do you open the same file (which shows incorrect in Microsoft picture viewer) with the Canon software (same file but looks different)? yes 3. If available, please help collect 2 screenshot to show the correct and incorrect picture (with IE and Microsoft picture viewer). Here are links to the screen shots I have available. I will look for another picture that gives a better example. The shadow across the background is a good place to compare. http://zylca.smugmug.com/Other/Ruh-ROh/Capture4/785029423_xssgo-XL.png http://zylca.smugmug.com/Other/Ruh-ROh/Capture01/787767762_6KhMw-XL.png

Eh...You may be not a perfectionist, but just thinking it is not what you should get.From my view, the diference betwen your image visual effect only exists in the contrast part of light and shade. It seems a little dim in the shade and the refinement of pelage.I have told some sector may compress the images for smoother browsing, it will affect on the result you get.You can get the ideal effect for the picture in the professional image editor, which pay close attention to the pixels of the orginal photo. :)Sorry for delay.

Should I uncover something that corrects it I will be sure to post an update.

Greetings, I have no idea about that. Since I have told you the clolor management is the key for your view effect. It may limit your visual experience on the local viewer without any graphics accelerator. I will suspect that the images show on the other image editors have been processed in different level. Just let it alone. You and you computer has no fault to make up. By the way: You may find photoes to the same scene with different Exposure, color temperature (and other factors) will have different file size. It indicates that more details of the image will need more bytes to use.

I am having the same problem on my Windows 7 computer and it's really frustrating. If I open the same photo in multiple programs, it appears very dark and grainy when viewed in Firefox, Windows Photo Viewer, and Windows Live Photo Gallery, but fine in everything else, including IE 8, Photoshop Elements, MS Paint, and even when inserted into Word documents. I've never run into anything quite like this and am not sure what could be causing the problem. ETA: I just did some more searching and found a solution that fixed my problem here: http://blogs.msdn.com/pix/pages/faq.aspx#q6. I may still tweak the Color Management settings further, but at least my pictures look reasonable in Firefox and Windows Photo Viewer now.

The problem may be that the image has a color space other than sRGB embedded in it. Internet Explorer interprets every image as sRGB whether or not it is tagged with another color space (e.g., Adobe RGB, ProPhoto, etc.). Is your camera set to record in sRGB mode? How are you preparing the image (i.e., what editor)? How do you have the color profile settings configured in the editor? Generally speaking, if you configure everything to work in the sRGB color space your images will look consistent no matter how they are displayed. -Noel

I don't know about the original poster, but for me it was ALL photos, and on only one of my computers. My other computers were fine. So I know it's not the image or the camera or anything else like that. It seemed to be a bad color management profile on my desktop computer. The instructions that I linked to above fixed the problem.

I also found that I needed to enable color management in Firefox to completely fix the problem. You can do this through about:config or with the Color Management add-on for Firefox, here: https://addons.mozilla.org/en-US/firefox/addon/6891 .

The instructions that I linked to above fixed the problem. As I suspected, hence my advice to "configure everything to work in the sRGB color space". Glad you got it working well. -Noel

Well, the camera and my photo editing programs were all set to work in the sRGB color space. The problem seemed to be with the color profile on my monitor, not anything with the images themselves, which I knew, since it was every image from every source that looked bad on my desktop, and those same images looked fine on other computers running the same programs. Almost every post I found about this problem focused on an issue with the camera or the images, when I knew the problem was with the computer.

!!!! Pkrohnert, our situation sounds identical. We have two machine with windows 7 and one is fine the other one is not. I'm off to work with little time to check out with the information you provided. I'll have a crack at it this evening. Update: Thank you for the links to update the color management and fire fox add on. Everything looks better after making those changes.