ClassPnP.sys : Why does my hang on classpnp.sys
Hi I have an Asus EeePC Laptop. When I start Windows , Windows logo appears and after that appears BSOD(Blue Screen Of Death). I've tried everythig in BIOS, removed devices etc. . I tried to enter Windows Repair. When i enter , a message box appears and says that RecEnv can't access C:\Windows , try to run CHKDSK. I run CHKDSK with all tests , and it finds nothing. In Safe Mode it hangs on ClassPNP.sys PLEASE , HELP ME!!!
March 13th, 2012 4:14pm

Hi, According to your description, I suggest to perform these steps: 1. Boot into Windows Recovery Mode\WIN RE 2. Open command prompt 3. Type: sfc /SCANNOW /OFFBOOTDIR=C:\ /OFFWINDIR=C:\Windows Furthermore, for BSOD problem, you can also contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. Microsoft Customer Support Service (CSS) Regards, Leo Huang Leo Huang TechNet Community Support
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March 13th, 2012 11:43pm

Hi, According to your description, I suggest to perform these steps: 1. Boot into Windows Recovery Mode\WIN RE 2. Open command prompt 3. Type: sfc /SCANNOW /OFFBOOTDIR=C:\ /OFFWINDIR=C:\Windows Furthermore, for BSOD problem, you can also contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. Microsoft Customer Support Service (CSS) Regards, Leo Huang Leo Huang TechNet Community Support
March 14th, 2012 6:38am

One solution that works in some cases: Enter BIOS and change the disk mode from AHCI to IDE Jerry
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March 14th, 2012 9:34pm

One solution that works in some cases: Enter BIOS and change the disk mode from AHCI to IDE Jerry
March 15th, 2012 2:21pm

It may be faulty Disk issue also. Is this a new laptop? I suggest to also contact Asus contact to rule out any HW issue?
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March 16th, 2012 1:20am

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