Changes to filter list allowed senders causes errors and emails to stop

Hi,

Running Forefront 2010 and Exchange 2007

When I change filter settings including allowed sender list and then press save my email system crashes and I see numerous errors in the event log such as:

7011 - none of the antimalware engines selected for real time scanning have been initialized

5314 - could not initialize spyware scanner

I can eventually force it back into life by restarting the Forefront Server Protection Service (that includes MS Exchange Info store and transport services) - actually a restart fails and they all need a manual restart.

Is this a "feature" or am I doing something wrong?

Thanks,

Julian

April 24th, 2014 6:07am

Hi,

are you running the latest build of FPE?

Here is the link for rollup 4:

http://support.microsoft.com/kb/2619883/en-us

And a critical hotfix for rollup 4:

http://www.microsoft.com/en-us/download/confirmation.aspx?id=41836

Greetings

Christian

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April 24th, 2014 7:50am

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