I have a user that i recently setup with a new Windows 7 pro pc. She had an xp machine that occasionally she would connect to from by first connecting to our Citrix server then choosing the RDP option on the Citrix desktop (this worked fine). I set up her new win7 pc to allow remote connections chose connect from any version RDP (did not know what her home pc was, turns out its Vista) and adder her to the remote desktop users group via system properties seclect remote users. She connects to the citrix server with no issues launches the RDP session from the citrix desktop and is able to see her Windows 7 desktop but when she enters her password she gets a wrong password error? she logs on with the password everyday on the pc with no problems but when trying to use RDP it doesn't work? Any ideas?

Please turn off Network Level Authentication for Remote Desktop in Windows 7. Configure Network Level Authentication for Remote Desktop Services Connections If it does not work, please change NTLM authentication level in Windows 7. Please open gpedit.msc from Start Search box. Then locate to the following policy. Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options\Network security: LAN Manager authentication level Please change “Send LM & NTLM - use NTLMv2 session security if negotiated”.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I tried the change send lm & ntlm- use ntlmv2 session with the same result.. (i could not figure out to revert back to the not defined as it was previously)? any other suggestions? this is really weird when remoting into the previous pc (xp) absolutely no issues.

Have you tried the first suggestion to disable NLA for RDP?Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Yes.

The issue may occur during Kerberos authentication. Please refer the following article. Windows 7 Machines Intermittently Fail to Register with the Desktop Delivery Controller For more information related to Citrix server and Windows 7, please refer: CTX122602 - Microsoft Windows 7 - Known Issues - Citrix Knowledge Center Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.