Cant Change Lock Screen Windows 8
I have windows 8 pro and i tried to change the lock screen but it gave me an error and now I have a plain light blue background on my lock screen that can not be changed at all. I tried using the default backgrounds, custom backgrounds, and bing background
but every time I try it gives an error so im stuck with the blue background
October 30th, 2012 10:56pm
Please go to Change PC setting and try to change the Lock Screen again, then check whether there are any logs generated in Event Log. If so, post them here.
November 1st, 2012 7:35am
no logs are generated for it
November 2nd, 2012 12:37am
What is the error message when changing Lock Screen? Also, please try to create a new account and log on with this account to test again.
November 2nd, 2012 3:16am
i already tried setting up a new account but the same thing happened. When i try to change the background from the settings i click on the picture and nothing happens i lock the computer the background doesn't change and if i try change the background
to a custom image its says an error occurred while setting lock screen
November 2nd, 2012 3:39am
Maybe we could utilize Process Monitor to find something useful. Please download it at
I think there is a place or registry key that Changing Lock Screen need to access but failed. Please investigate this by Process Monitor, if anyting is found, post back.
November 2nd, 2012 7:11am
Maybe we could utilize Process Monitor to find someting helpful. Download it at
I think there may be a place or registry key that changing Lock Screen is failed to access so that this heppened. Please investigate this by Process Monitor. If anything is found, post back.
November 2nd, 2012 7:14am
what am i looking for exactly i ran the program but i didnt see anything of note like errors
November 2nd, 2012 3:09pm
i found a solution i deleted the folder C:\ProgramData\Microsoft\Windows\Systemdata and now im able to change the background
Marked as answer by
Juke ChouMicrosoft contingent staff, Moderator
Tuesday, November 06, 2012 2:04 AM
November 2nd, 2012 8:01pm
How did you delete the folder? When I try to delete it the file I get a message that says I need permission from the computers administrator to complete the action.
November 7th, 2012 6:41pm
search the internet for take ownership its a reg hack that adds the ability to take control of files and folders. After u add it just right click the folder and select take ownership
November 7th, 2012 6:51pm
Worked for me also! 11-14-12
November 14th, 2012 8:12pm
it's work thank's ... :D
January 2nd, 2013 7:36am
I'm not able to find the Systemdata folder in my Windows folder....any other ways to access it??
January 4th, 2013 4:56am
This did not work for me. It has now stuck me with the default image and I cannot change it.
January 3rd, 2014 2:47am
here is my error when I try to change lock screen background
Faulting application name: SystemSettings.exe, version: 6.3.9600.16397, time stamp: 0x522b2418
Faulting module name: Windows.UI.Xaml.dll, version: 6.3.9600.16491, time stamp: 0x52abf73f
Exception code: 0xc000027b
Fault offset: 0x0000000000a4ee22
Faulting process id: 0x1f28
Faulting application start time: 0x01cf49c4ed0f31b9
Faulting application path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: 37cb6793-b5b8-11e3-beb7-4c72b931be61
Faulting package full name: windows.immersivecontrolpanel_188.8.131.52_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
March 27th, 2014 2:06pm
Thanks Pal ! That worked for me.
June 26th, 2014 10:31am
I tried this method too and it didn't work, it goes back to the standard background
December 9th, 2014 12:30am
Works great! Thanks!
December 11th, 2014 5:37pm
I can't delete that folder even when I change the security to give me full access
May 25th, 2015 5:54am