Cannot sign in to Lync because your computer clock is not set correctly - Lync 2013

Hi,

I have this error "Cannot sign in to Lync because your computer clock is not set correctly" when I try to connect to a Lync Server 2013 test environment.

All my servers and client machines have the correct date and time. The servers and external client machines are in different time zone.

No error or warning events on event viewer.

Kerberos and NTLM is enabled.

Thanks,

December 11th, 2012 9:32pm

Please check the time zone on all your servers and client computers is correct.

Not only do the client and Lync server need to be time synced, but also all of the dc's and potentially DNS servers.

Here is a similar thread you can refer to: http://social.technet.microsoft.com/Forums/en-US/ocspresenceim/thread/60ebbcb9-b8a2-4df7-a8af-244495b845c1/

Free Windows Admin Tool Kit Click here and download it now
December 12th, 2012 11:59am

I have checked that several times and all my servers and workstations have the clock with the correct time.

It's a lab environment so I have 1 DC, 1 Edge and 1 STD, with 2 o 3 workstations. So it's easy to check the clock on these machines.

It's very strange...

December 12th, 2012 8:20pm

Any idea?
Free Windows Admin Tool Kit Click here and download it now
December 20th, 2012 3:09pm

Stupid thing...

These servers are deployed on Cloud Environment and for some reason I fix the time and after some hours it back to a wrong time...

Conclusion: The error message and Lisa was right.

Thanks!

December 28th, 2012 4:23pm

I just had this error when setting up a new system with Windows 8 and Office 2013. In my case, the resolution was different.

On my Lync enabled phone, I have it set to 24 hour time. On the 'new' PC it was set to standard 12 hour format(as was the old PC with 2010...which worked fine). Thinking this might be the issue, I changed the new PC to 24 hour time, it defaulted to a PM time 2300hrs instead of 1100hrs. Once I changed it to 11:00, Lync signed it perfectly.

In my case, the issue was 24 hour time instead of the default 12 hour time.

Hope that helps anyone with a similar issue.

Free Windows Admin Tool Kit Click here and download it now
May 22nd, 2013 7:32pm

I solved this error by synchronizing my clock with time.windows.com

August 24th, 2013 12:13pm

I solved this error by synchronizing my clock with time.windows.com

Free Windows Admin Tool Kit Click here and download it now
August 24th, 2013 12:13pm

thanks bro...its wrking with dis type synchronizing
August 26th, 2013 1:16pm

Nice article. My problem was solved. Thank you providing the solution.
Free Windows Admin Tool Kit Click here and download it now
October 4th, 2013 6:55pm

after done this settings also we are facing the same issue kindly suggest
May 22nd, 2014 12:08pm

thanks... it is working by this synchronization.
Free Windows Admin Tool Kit Click here and download it now
December 29th, 2014 11:22pm

Yes thanks, it is working.
February 6th, 2015 5:38pm

I had to perform an AD password reset and wait 5-10 minutes for the change to propagate throughout all the AZ's

my issue made no sense either.

hopefully this helps!

JP


  • Edited by jpollock88 Tuesday, February 10, 2015 9:34 PM
Free Windows Admin Tool Kit Click here and download it now
February 11th, 2015 12:34am

Hi, 

It is strange issue. 

I have fixed it when I clicked "Automatically adjust clock for Daylight Saving time" under the Time Zone Settings in Date and Time. 

Then it has changed time to the Dayligh Saving time and the sign-in went fine. 

There is no other option to change to the Daylight Saving time. There is only this one - automatically. 

Hope it will help you. 

I think the same trick will do the time sync from internet. 

BR

----------------- Mark as helpful if helped --------------------

April 16th, 2015 10:26am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics