Cannot save documents on windows 7. Web or personal.
Example. If I right click a web image....click save as....it takes me to my download or picture folders where the image name and format is shown.....but there is no SAVE button. Pressing ctrl S doesn't work either.
Same problem if I am trying to save a word or paint doc/file.
I am new to W7, but for the life of me cannot complete a save on anything.
I have no issue downloading software if required.
Can somebody tell me what I am doing wrong?
PS:I have tried different browsers so I know it can't be a browser problem.
With appreciation.
July 4th, 2010 1:36pm
Hi,
I would like to suggest you run the following commands to with the elevated
privilege to register the dll files:
REGSVR32 MSXML3.DLL
REGSVR32 JSCRIPT.DLL
REGSVR32 VBSCRIPT.DLL
If it does not work, I also would like to suggest you perform the following tests to narrow down the possible causes:
1.
Create a new account to test the issue
2.
Test the issue in
Safe Mode
3.
Test the issue in
Clean Boot
What are the results?
If the issue persists, would you please capture and post a screenshot of the symptom for our further research? For the detailed steps, please refer to
the following link:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
Regards,
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July 6th, 2010 5:55am