Cannot rename any file or folder on any network share
I have this issue on any network share I try to use. I have no problems on local drives, just over the network on shared folders.When I try to rename any file or folder I get:The M:\ Folder does not exist. The file may have been moved or deleted. I'm connecting from a Vista Ultimate 64 (build 6000) laptop to two different XP machines and a samba server. I can see the files, read and write to the files, but I cannot rename them. The XP machines are set up with the shares shared only to administrators. The administrator accounts on both XP boxes and my vista laptop have the same password. The samba server is set up to allow access with the same administrator account. Everything works fine from both XP boxes. UAC is disabled and I'm logged in as administrator on Vista. I've done a fresh restore, but the problem exists out of the box. This is an HP laptop (dv9260nr) with Vista Ultimate 64 pre-installed, so the most I can do is a factory restore. This makes Vista pretty crippled for me since we use a central file server for all our stuff and access the computers across the network.
February 8th, 2007 12:23pm

Are the computers part of a domain or are you in workgroup mode ? Turning off UAC's will not fix this problem and WILL create other issues for you.
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February 9th, 2007 7:35am

These computers are in workgroup mode and all the computers are in the same workgroup. Turning off UAC was a last resort. I started as a normal 'admin' user, then logged onto 'Administrator', then turned off UAC.Currently, the firewall is turned off, there is no antivirus software, and MS defender real time protection is off.This is also an HP pre-installed image, so I cannot do a 'clean' install. I can only restore and uninstall programs.I've tried restoring the laptop several times and removing different pieces of software. I've also tried resetting the network using netsh int ip reset and netsh winsock catalog reset (I think that's the command I used) and rebooting.That didn't fix it and I can still create, read, write to, and delete files. I just cannot rename them.This only affects Windows network shares. I have no problems on local disks, usb sticks, external hard drives, CF cards, and, strangely enough, NFS shares.
February 9th, 2007 1:10pm

ok now that i understand , I think You have xp workstations and a Server with the same user name and password on each device ( What kind of server ?) You connect to a server and you can read and write but you can not rename on the file share When you connect to the server what account are your using (administrator or your real name) ? have you tried creating a new user on both systems
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February 9th, 2007 2:24pm

That's correct.My 2 XP workstations and my samba server all have the 'administrator' user set up with the same password. My new Vista Ultimate64 laptop also has the 'administrator' account set up with the same password.I first tried this using my named user 'jjohns'. I had to create a jjohns on all the other computers, but I couldn't rename files. I moved on to the 'administrator' account and tried again. The administrator account is what I've always used on my XP boxes for internal file sharing.Ok, I just tried creating another new user on all 4 computers and giving that user full control to both the file shares and the underlying file system. The same thing still happens. I can access/delete/write to/read from/create new files but I cannot rename them. The 2 XP boxes can rename the files, they can even rename and access files on the Vista shares.There is a somewhat similar report of this happening just a few posts earlier in 'unable to rename folders' that seemed to be caused by using SMS OSD(?) to deploy multiple systems. I wonder if HP uses the same thing or something similar to image consumer laptops?I've already opened a call with HP, but they said that Home Networking is out of the scope of the warranty and I would be charged for a support call if I wanted someone to look at it.For the quoted cost of the call, I should probably just buy an OEM version of Vista to do a 'clean' install.
February 9th, 2007 3:34pm

had same problem with mine, rebuld the system with a clean copy (not HP supplied)and went away.
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February 12th, 2007 2:19pm

I think that's what I'm going to have to do. I've tried the restore with the on-disk version and the $15 copy of the restore dvd you can order from HP.Since HP wants to charge me almost the full price of an OEM copy for a support call on their broken install, I've decided to get an OEM version of ultimate. After I install it and get all my progs re-installed, I'll post the results.
February 14th, 2007 3:37pm

I did a clean install with an OEM copy I purchased and everything works fine. I can rename files on network shares even as a regular user with UAC and antivirus turned on.This whole thing kinda irks me because HP won't do anything about the problem and Microsoft tech support for Vista insists that OEMs must provide support and I should contact HP.
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February 16th, 2007 12:23pm

Vandon wrote:This whole thing kinda irks me because HP won't do anything about the problem and Microsoft tech support for Vista insists that OEMs must provide support and I should contact HP. This is the annoying thing with the OEM support model. Unfortunately, the problem is probably due to something Microsoft did differently in the OEM version of Vista, in which case it would be Microsoft's fault. However, with support set up the way it is you have to make it through a load of front line support people before you ever have a chance to register something as a real bug. And every step of the way they will try to blame it on something else, like the system exporting the network share. Then, if this ever does make it to bug status, somehow HP has to bubble up the problem to Microsoft. I just hope someone at Microsoft actually reads these forums, because I doubt if something this esoteric will make it through normal channels.
February 23rd, 2007 5:17pm

Hi Vandon, I've recently worked an issue very similar to what you have described with Vista Business Edition OEM. Symptoms,the error "The "\\servername\sharedfolder" does not exist. The file may have been moved or deleted. Do you want to create it?" comes up if a user copies a file from theShare, edits the file and then tries to copy it back.You are however able to successfully save the file locally ? A second issue was not being able to rename folders/files on the Share. Again locally is fine just over the network is an issue. Cause : Possibly the way the OEM vender packaged the OS. Resolution : Create the parameters key in thefollowing location : HKLM/system/currentcontrolset/services/csc/parameters Then within the parameters key, create a DWORD Value namedFormatDatabase with a value of 1(hex) then reboot the machine.
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February 27th, 2007 10:49pm

ProfTech wrote: Hi Vandon, I've recently worked an issue very similar to what you have described with Vista Business Edition OEM. Symptoms,the error "The "\\servername\sharedfolder" does not exist. The file may have been moved or deleted. Do you want to create it?" comes up if a user copies a file from theShare, edits the file and then tries to copy it back.You are however able to successfully save the file locally ? A second issue was not being able to rename folders/files on the Share. Again locally is fine just over the network is an issue. Cause : Possibly the way the OEM vender packaged the OS. Resolution : Create the parameters key in thefollowing location : HKLM/system/currentcontrolset/services/csc/parameters Then within the parameters key, create a DWORD Value namedFormatDatabase with a value of 1(hex) then reboot the machine. This setting worked great. I knew it had to be something stupidly simple, but so esoteric no one would ever figure it our on their own. Thanks!!!!! Sam
February 28th, 2007 2:44am

I've read your advice and the one printed below. My question is where to I go to disable folder caching or find the HKLM/system~/parameters? I'm somewhat computer savvy, but no expert.Thanks,JJJSymptoms,the error "The "\\servername\sharedfolder" does not exist. The file may have been moved or deleted. Do you want to create it?" comes up if a user copies a file from theShare, edits the file and then tries to copy it back.You are however able to successfully save the file locally ? A second issue was not being able to rename folders/files on the Share. Again locally is fine just over the network is an issue. Cause : Possibly the way the OEM vender packaged the OS. Resolution : Create the parameters key in thefollowing location : HKLM/system/currentcontrolset/services/csc/parameters Then within the parameters key, create a DWORD Value namedFormatDatabase with a value of 1(hex) then reboot the machine.
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March 3rd, 2007 1:02pm

Go to the control panel, open the "offline files" control, disable or enable as you wish and then reboot.
March 23rd, 2007 3:50am

Yes, Yes, Yes!!! Disabling 'offline files' worked for me! Thanks so much!
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November 20th, 2007 6:06pm

NICE!SO thaaaaaaaats why I would get those funky errors in dreamweaver when doing development on live siteson the same network, something to the effect of "error saving xxxxx.tmp is in an invalid directory" don't know now cause I just fixed it, but it required saving it once, getting the error, then 'saving as' to the directory again. It appeared thatthe orginal was actually deleted on the first attempt to save, thenI wasable to savethe second time because the file didn't exist anymore. This actually happened in a couple of programs, Corel Draw for one but with an entirely different message, again deleting the original. just retested both and all is well.. FINALLY I can develop again from my network drives, it really was silly having to FTP to 100 feet away. FYI this was on an ACER OEM Vista Biz install.Thanks!
June 16th, 2009 3:03pm

I realise this is now an ancient thread, but I've only just come across this problem. For anyone else out there with this problem, there is now an MS support article, describing the symptoms, cause, and solution... http://support.microsoft.com/kb/934160 ProfTech has it spot on.
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November 11th, 2010 10:20am

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