I have a new work laptop which I downloaded Adobe Acrobat from the Adobe site onto yesterday. I connected successfully to the Network printer today and am able to print Word docs with no problem. However, when I try to print a PDF I click on the print ICON to the top left of the screen, a print window comes up and then I press OK and nothing happens. I have checked the print queue and nothing is being sent. I have restarted my laptop and the problem is still there. I have checked that all the settings on the pop up print window are the same as a colleague (who is using Vista) and I have also tried printing a different PDF file but to no avail. Just to reiterate, when I try to print nothing happens - no error messages, nothing, nada, zilch. Any ideas? (As you can see from my prose, I'm not exactly a power user so I would be most grateful if any suggetsions take into account my extreme computing deficiencies ! Many thanks John

In Control Panel go to Printers and Right click on the Network printer and Set it as default and try to print now, let us know how it goes.. -Mukesh

Hi, If this issue only occurred on PDF file, I would like to suggest you uninstall and reinstall Adobe Reader to test the issue. If it does not work, I also would like to suggest you test the issue in Clean Boot. What’s the result in Clean Boot? Regards,Arthur Li - MSFT

John, Hope you are trying to take the PDF file print from Internet. Let me know did you install Adobe Acrobat 9 Standard for windows 7? If so, it is suggested to reinstall the applications. Try open IE with no-add mode. 1. Click "Start", type in "INETCPL.CPL" and press "Enter". 2. Click the "Advanced" tab. 3. Click to clear the "Enable third-party browser extensions (requires restart)" check box. 4. Click "Apply". 5. Click "Ok". 6. Start "Internet Explorer", and then try to reproduce the issue. After the test, you can re-enable the check box. Sachin Shetty| MCP|MCTS|MCITP| Please remember to mark the replies as answers and Vote as helpful if they help and unmark them if they provide no help.Thank you in advance.

Hi Mukesh The printer is already set as Default Printer, so must be something else. Many thanks for trying. Cheers John

Hi Arthur Your suggestion to Uninstall then Reinstall worked. You're a star! Cheers John

Thank you for your suggestion Sachin. The problem was fixed when I uninstalled/reinstalled as per Arthur's prior suggestion.

Oh, as recently i faced the same problem and no matter which printer i did it was going to the default printer, so after setting the Right printer to default i was able to print the documents, would suggest you try a reinstall the application as others have suggested.. -Mukesh