Cannot open any App in Windows 8.1 (Network Steve Forum)

Cannot open any App in Windows 8.1

When I open an app, it will disappear soon. In event log, it displays following.

Activation of app XXXXXXX failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.

December 7th, 2013 3:05am

What does operational log say?

Go to support /forum of XXXXXXX application for help. This need not to be compatible with Windows 8.1. Similar information is retrievable from Microsoft Software Compatibility List.

Regards

Milos

PS: It is advisable to place here real name of application, unless this is top secret or stolen software.

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December 7th, 2013 7:28am

All apps will be failed in Windows 8.1 Pro in my PC.

I mean, e.g. if I open Skype, I can get following error message from Windows Logs in Event Viewer.

Error | Event ID: 5973. | Source: App.
Activation of app Microsoft.SkypeApp_kzf8qxf38zg5c!App failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Information | Event ID: 1001. | Source: Windows Error Reporting.
Fault bucket -296972573, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: Microsoft.SkypeApp_2.3.0.1008_x86__kzf8qxf38zg5c
P2: praid:App
P3: 6.3.9600.16431
P4: 525e5d9d
P5: KERNELBASE.dll
P6: 6.3.9600.16408
P7: 523d4548
P8: 00000004
P9: 00012eec
P10:
Attached files:
C:\Users\Kingcean\AppData\Local\Temp\WER354E.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Kingcean\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.SkypeA_7cf5b96e517f5c8721f2da639dea13475fe4f_8ba0560b_14463b59
Analysis symbol:
Rechecking for solution: 0
Report Id: 150e6bc2-5f41-11e3-825c-e02a823258db
Report Status: 0
Hashed bucket: 76b04f53f2820050a87966b1a6ec7ee7

Error | Event ID: 1000. | Source: Application Error.
Faulting application name: wwahost.exe, version: 6.3.9600.16431, time stamp: 0x525e5d9d
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d4548
Exception code: 0x00000004
Fault offset: 0x00012eec
Faulting process id: 0x1500
Faulting application start time: 0x01cef34dd7543c9b
Faulting application path: C:\Windows\syswow64\wwahost.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 150e6bc2-5f41-11e3-825c-e02a823258db
Faulting package full name: Microsoft.SkypeApp_2.3.0.1008_x86__kzf8qxf38zg5c
Faulting package-relative application ID: App

If I open Windows Store, it will be following error message.

Error | Event ID: 5973. | Source: App.
Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error | Event ID: 1001. | Source: Windows Error Reporting.
Fault bucket -325621371, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy
P2: praid:Windows.Store
P3: 6.3.9600.16431
P4: 525e5d4e
P5: KERNELBASE.dll
P6: 6.3.9600.16408
P7: 523d557d
P8: 00000004
P9: 000000000000ab78
P10:
Attached files:
C:\Users\Kingcean\AppData\Local\Temp\WERF151.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Kingcean\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_winstore_1.0.0.0_ecaf0804f9a90d33996cb29f03573ef27b82288_71dd0148_28e0f6fe
Analysis symbol:
Rechecking for solution: 0
Report Id: 7fe36710-5f41-11e3-825c-e02a823258db
Report Status: 0
Hashed bucket: e98474570122eae0c71bf9eff6bace93

Error | Event ID: 1000. | Source: Application Error.
Faulting application name: WWAHost.exe, version: 6.3.9600.16431, time stamp: 0x525e5d4e
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d557d
Exception code: 0x00000004
Fault offset: 0x000000000000ab78
Faulting process id: 0x2a38
Faulting application start time: 0x01cef34e422dc928
Faulting application path: C:\Windows\System32\WWAHost.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 7fe36710-5f41-11e3-825c-e02a823258db
Faulting package full name: winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: Windows.Store

For all others, the app cannot be opened with same error message neither.

Edited by KingceanMicrosoft employee 22 hours 12 minutes ago

December 7th, 2013 8:34am

All apps will be failed in Windows 8.1 Pro in my PC.

I mean, e.g. if I open Skype, I can get following error message from Windows Logs in Event Viewer.

If I open Windows Store, it will be following error message.

For all others, the app cannot be opened with same error message neither.

Edited by KingceanMicrosoft employee Saturday, December 07, 2013 1:38 PM

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December 7th, 2013 4:35pm

Hi,

For the issue, did you make any changes on the computer before the issue happen?

Please let us try the following steps to narrow down the issue:

Step 1: Try App troubleshooter:

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Step 2Clear windows store catch:

1.Press the Windows + R keys on your keyboard to open the Run dialog.

2.Type WSReset.exe, and click/tap on OK.

3.The Store will now open, and state the following: The cache for the store was cleared. You can now browse the store for apps

Step 3Re-register the Store App

Open CMD by running as administrator, and type following command to re-register the Store App:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

If the issue still persists, please reinstall the app to test it.

In addition, I would like to share the following article with you:

http://blogs.technet.com/b/askperf/archive/2013/10/11/what-to-do-if-your-windows-8-modern-app-fails-to-start.aspx

Hope this helps.

Regards,

December 9th, 2013 9:42pm

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