Hello,

my lync deployment is a single server 2012 with lync 2013 standard edition. so far enabled lync clients are able to login successfully. I setup mobiliity, set the ports with the following commands:

Set-CsWebServer -Identity lync-mfd.domain.intl -McxSipPrimaryListeningPort 5086

Set-CsWebServer -Identity lync-mfd.domain.intl -McxSipExternalListeningPort 5087

ensured that the CsMcxConfiguration exposed web url is set to internal. the certificate SAN has all the required records:

lyncdiscoverinternal.domain.intl

lync-mfd.domain.intl

lync.domaingroup.com (this is the external web link) there is a dns record that points to my FE server. I don't have edge or proxy at first I want to test mobility from the internal network.

when I test the mobility server configuration with Test-CsMcxP2PIM the result is success. when testing with lync connectivity analyzer for mobility with autodiscover on I get "Your deployment meets the minimum requirements for Lync Mobile 2013 App." but with the server discovery set at manual to lync-mfd.domain.intl I get "can't be resolved by dns server" but I can resolve with nslookup.

the problem is I can't sign in with any mobile 2013 app, android or ios.

if I use autodiscover I get "Can't connect to the server"

if I use https://lyncdiscoverinternal.domain.intl I get nothing just stuck signing in.

if I supply lync-mfd.domain.intl I get " we can't sign you in please check your account info and try again". my sip uri is the same as my UPN. user@domain.intl. this step is the closest I have come to fixing the issue, this means my client sees the server but can't get a webticket for some reason.

Note: if I manually try to access the webtickiting service with ie 10 I get a response from the server. but only using https://lync-mfd.domain.intl.... if I use https://lyncdiscoverinternal.domain.intl.... I get 403 forbidden. 

sorry for making it long but this will help answering the question faster. :) I appreciate any help and any idea.

04-09 18:09:32.940 13453 13453 D SigninActivity: onStart()

04-09 18:09:32.940 13453 13453 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigninActivity

04-09 18:09:32.940 13453 13453 V ActivityMonitor: AComo is in foreground now.

04-09 18:09:32.940 13453 13453 I LYNC    : INFO APPLICATION .\cucwadatasynchronizer.cpp/986:CUcwaDataSynchronizer now in mode 1

04-09 18:09:32.940 13453 13453 I LYNC    : INFO TRANSPORT .\ceventchannelmanager.cpp/356:Set event aggregation time to 15/15s

04-09 18:09:32.940 13453 13453 I LYNC    : INFO APPLICATION .\cucwadatasynchronizer.cpp/1008:Mode 1 scheduled to timeout in 120sec

04-09 18:09:32.950 13453 13453 D SigninActivity: onResume()

04-09 18:09:58.726 13453 13453 I LyncPerformance: PerfBegin|2-12:Signin - Started|1397052598735

04-09 18:09:58.796 13453 13453 I LYNC    : INFO APPLICATION .\capplication.cpp/1824:Initialized the sign in BRB logger

04-09 18:09:58.806 13453 13453 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests

04-09 18:09:58.836 13453 13453 I LYNC    : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 1 out-of-sync components took 11ms

04-09 18:09:58.836 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0

04-09 18:09:58.836 13453 13453 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts

04-09 18:09:58.836 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0

04-09 18:09:58.856 13453 13453 I AndroidOperationQueue: CancelSync Started

04-09 18:09:58.856 13453 13453 I AndroidOperationQueue: No operations pending

04-09 18:09:58.896 13453 13453 I LYNC    : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called

04-09 18:09:58.896 13453 13453 V LYNC    : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1

04-09 18:09:58.956 13453 13453 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 2 out-of-sync Object Models took 60ms

04-09 18:09:58.956 13453 13453 I AndroidOperationQueue: CancelSync Started

04-09 18:09:58.956 13453 13453 I AndroidOperationQueue: No operations pending

04-09 18:09:58.976 13453 13453 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 4 out-of-sync Object Models took 15ms

04-09 18:09:58.976 13453 13453 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 0 out-of-sync Object Models took 0ms

04-09 18:09:58.976 13453 13453 I LYNC    : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: 21e6903f-6929-4956-9378-47c491bf5146

04-09 18:09:58.986 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.

04-09 18:09:58.986 13453 13453 I LYNC    : INFO APPLICATION .\capplication.cpp/897:Impersonalized the Object Model

04-09 18:09:58.986 13453 13453 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/434:SignIn. signInAsUserState=2, actualState=0

04-09 18:09:58.986 13453 13453 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/1234:Updating URLs. For Ucwa: discoveredFqdn=, applicationsRelativeUrl=, configuredInternal=https://lyncdiscoverinternal.domain.intl, configuredExternal=https://lyncdiscoverinternal.domain.intl, loc=0, auto-discovery=0

04-09 18:09:58.996 13453 13453 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests

04-09 18:09:58.996 13453 13453 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/674:Sending AutoDiscovery request (in sign-in sequence)

04-09 18:09:58.996 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0

04-09 18:09:58.996 13453 13453 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts

04-09 18:09:58.996 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/2126:suspensionState = 2

04-09 18:09:58.996 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/2102:adIsEnabled = 0, sipUri = sip:user@domain.intl, m_internalADUrlInput = https://lyncdiscoverinternal.domain.intlm_externalADUrlInput = https://lyncdiscoverinternal.domain.intl

04-09 18:09:58.996 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1017:Discover UCWA urls from https://lyncdiscoverinternal.domain.intl & https://lyncdiscoverinternal.domain.intl for sip:user@domain.intl

04-09 18:09:58.996 13453 13453 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/488:Extracted domain.intl from sip:user@domain.intl

04-09 18:09:58.996 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1105:Starting Auto Discovery with urls https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl and https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl

04-09 18:09:59.026 13453 13453 I LYNC    : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)

04-09 18:09:59.026 13453 13453 I HttpConnection: originalurl is https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl

04-09 18:09:59.026 13453 13453 I HttpConnection: decodedurl is https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl

04-09 18:09:59.036 13453 13453 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/631:<SentRequest>

04-09 18:09:59.036 13453 13453 I LYNC    : GET https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl

04-09 18:09:59.036 13453 13453 I LYNC    : Request Id: 0x7aa441b8

04-09 18:09:59.036 13453 13453 I LYNC    : HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1

04-09 18:09:59.036 13453 13453 I LYNC    :

04-09 18:09:59.036 13453 13453 I LYNC    :

04-09 18:09:59.036 13453 13453 I LYNC    : </SentRequest>

04-09 18:09:59.036 13453 13453 V HttpConnection: post request: https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl

04-09 18:09:59.036 13453 13607 V HttpConnection: send request: https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl

04-09 18:09:59.036 13453 13607 E HttpEngine: AutoRedirect true for https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl and setting it to FALSE for manual handling

04-09 18:09:59.036 13453 13607 V HttpEngine: Executing request with https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl Connection pool count is  3

04-09 18:09:59.036 13453 13453 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/385:Submitting new req. GET-UnauthenticatedRootGetRequest(0x7aa441b8)

04-09 18:09:59.036 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1155:Submitting Unauthenticated AutoDiscovery request to https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl

04-09 18:09:59.036 13453 13453 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/488:Extracted domain.intl from sip:user@domain.intl

04-09 18:09:59.046 13453 13453 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/998:CUcwaAppSession::setNewActualState() state=1

04-09 18:09:59.046 13453 13453 I LYNC    : INFO APPLICATION .\capplication.cpp/1858:CUcwaAppSession::signIn() succeeded

04-09 18:09:59.056 13453 13453 I UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedIn  DataAvailable = false New state=class com.microsoft.office.lync.ui.login.SigningInActivity

04-09 18:09:59.076 13453 13607 V HttpConnection: got Response: https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl

04-09 18:09:59.086 13453 13453 V LyncActivity: finish being called for com.microsoft.office.lync.ui.login.SigninActivity

04-09 18:09:59.096 13453 13453 I LYNC    : INFO APPLICATION .\cewsattachmentmanager.cpp/196:Scheduling cleanup run in 86400sec

04-09 18:09:59.096 13453 13453 I LYNC    : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName (user@domain.intl) domain () username (user@domain.intl) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)

04-09 18:09:59.176 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0

04-09 18:09:59.176 13453 13453 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/925:<ReceivedResponse>

04-09 18:09:59.176 13453 13453 I LYNC    : GET https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl

04-09 18:09:59.176 13453 13453 I LYNC    : Request Id: 0x7aa441b8

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:Cache-Control no-cache

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:Content-Length 1045

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:Date Wed, 09 Apr 2014 14:10:50 GMT

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:Expires -1

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:Pragma no-cache

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:Server Microsoft-IIS/8.0

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:StatusCode 200

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:X-AspNet-Version 4.0.30319

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:X-Content-Type-Options nosniff

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:X-MS-Server-Fqdn Lync-MFD.domain.intl

04-09 18:09:59.176 13453 13453 I LYNC    : HttpHeader:X-Powered-By ASP.NET

04-09 18:09:59.176 13453 13453 I LYNC    :

04-09 18:09:59.176 13453 13453 I LYNC    : <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://lync-mfd.domain.intl/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain.intl" /><Link token="User" href="https://lync-mfd.domain.intl/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.intl" /><Link token="Self" href="https://lync-mfd.domain.intl/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain.intl" /><Link token="OAuth" href="https://lync-mfd.domain.intl/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain.intl" /><Link token="External/XFrame" href="https://lync.domaingroup.com/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://lync-mfd.domain.intl/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://lync.domaingroup.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>

04-09 18:09:59.176 13453 13453 I LYNC    : </ReceivedResponse>

04-09 18:09:59.176 13453 13453 I LYNC    : INFO TRANSPORT .\cucwaautodiscoveryresponse.cpp/112:location value is internal

04-09 18:09:59.176 13453 13453 I LYNC    : INFO TRANSPORT .\cucwaautodiscoveryresponse.cpp/195:User url is https://lync-mfd.domain.intl/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.intl

04-09 18:09:59.186 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x7aa441b8)

04-09 18:09:59.196 13453 13453 D SigninActivity: onPause()

04-09 18:09:59.256 13453 13453 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/822:Req. completed, Stopping timer.

04-09 18:09:59.256 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1289:Received autodiscovery response with status S_OK (S0-0-0)

04-09 18:09:59.256 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1303:Ignoring request of type 0 as current state is 8

04-09 18:09:59.256 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1305:Request url was https://lyncdiscoverinternal.domain.intl?sipuri=sip:user@domain.intl

04-09 18:09:59.256 13453 13453 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/725:Response received for req. GET-UnauthenticatedRootGetRequest(0x7aa441b8): S_OK (S0-0-0) (Success); Done with req.; Stopping resend timer

04-09 18:09:59.286 13453 13453 W ApplicationPackageManager: getCSCPackageItemText()

04-09 18:09:59.296 13453 13453 D SigningInActivity: onCreate()

04-09 18:09:59.296 13453 13453 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.login.SigningInActivity

04-09 18:09:59.306 13453 13453 W AccessibilityViewFactory: Failed to find class for view RelativeLayout

04-09 18:09:59.336 13453 13453 D SigningInActivity: onStart()

04-09 18:09:59.336 13453 13453 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigningInActivity

04-09 18:09:59.336 13453 13453 D SigningInActivity: onResume()

04-09 18:09:59.346 13453 13453 D SigningInActivity: onPause()

04-09 18:09:59.346 13453 13453 D SigningInActivity: onResume()

04-09 18:09:59.386 13453 13453 D ProgressBar: updateDrawableBounds: left = 0

04-09 18:09:59.386 13453 13453 D ProgressBar: updateDrawableBounds: top = 0

04-09 18:09:59.386 13453 13453 D ProgressBar: updateDrawableBounds: right = 48

04-09 18:09:59.386 13453 13453 D ProgressBar: updateDrawableBounds: bottom = 48

04-09 18:09:59.797 13453 13453 D SigninActivity: onStop()

04-09 18:09:59.797 13453 13453 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigninActivity

04-09 18:09:59.797 13453 13453 D SigninActivity: onDestroy()

04-09 18:09:59.797 13453 13453 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.login.SigninActivity

04-09 18:10:20.327 13453 13453 I LYNC    : INFO APPLICATION .\calertreporter.cpp/131:Clearing all(0) alerts

04-09 18:10:20.327 13453 13453 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/497:Called signOut() in state 1

04-09 18:10:20.327 13453 13453 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts

04-09 18:10:20.327 13453 13453 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts

04-09 18:10:20.327 13453 13453 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts

04-09 18:10:20.327 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0

04-09 18:10:20.327 13453 13453 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts

04-09 18:10:20.327 13453 13453 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests

04-09 18:10:20.327 13453 13453 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/998:CUcwaAppSession::setNewActualState() state=0

04-09 18:10:20.327 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component UcwaSession on sign-out.

04-09 18:10:20.327 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.

04-09 18:10:20.327 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component JoinLauncherSession on sign-out.

04-09 18:10:20.337 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component EwsSession on sign-out.

04-09 18:10:20.337 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component EwsAutoDiscoverSession on sign-out.

04-09 18:10:20.337 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component HttpFileDownloadSession on sign-out.

04-09 18:10:20.337 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component BrbSession on sign-out.

04-09 18:10:20.337 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component CpsSession on sign-out.

04-09 18:10:20.337 13453 13453 I AndroidOperationQueue: CancelSync Started

04-09 18:10:20.337 13453 13453 I AndroidOperationQueue: No operations pending

04-09 18:10:20.337 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.

04-09 18:10:20.337 13453 13453 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.

04-09 18:10:20.337 13453 13453 I AndroidOperationQueue: CancelSync Started

04-09 18:10:20.337 13453 13453 I AndroidOperationQueue: No operations pending

04-09 18:10:20.337 13453 13453 I LYNC    : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: 21e6903f-6929-4956-9378-47c491bf5146

04-09 18:10:20.337 13453 13453 I AndroidOperationQueue: CancelSync Started

04-09 18:10:20.337 13453 13453 I AndroidOperationQueue: No operations pending

04-09 18:10:20.337 13453 13453 I LYNC    : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: 21e6903f-6929-4956-9378-47c491bf5146

04-09 18:10:20.337 13453 13453 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0

04-09 18:10:20.337 13453 13453 I AndroidOperationQueue: CancelSync Started

04-09 18:10:20.337 13453 13453 I AndroidOperationQueue: No operations pending

04-09 18:10:20.337 13453 13453 I LYNC    : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: 21e6903f-6929-4956-9378-47c491bf5146

04-09 18:10:20.337 13453 13453 I LYNC    : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called

04-09 18:10:20.337 13453 13453 V LYNC    : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1

04-09 18:10:20.357 13453 13453 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 3 out-of-sync Object Models took 26ms

04-09 18:10:20.357 13453 13453 I LYNC    : INFO APPLICATION .\cpresencesubscription.cpp/792:Removed 0 success records, current size is 0

04-09 18:10:20.367 13453 13453 I UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut  DataAvailable = false New state=class com.microsoft.office.lync.ui.login.SigninActivity

04-09 18:10:20.387 13453 13453 V LyncActivity: finish being called for com.microsoft.office.lync.ui.login.SigningInActivity

04-09 18:10:20.387 13453 13453 I LyncPerformance: PerfEnd|4-10|1397052620403

04-09 18:10:20.387 13453 13453 I LyncPerformance: PerfEnd|4-10|1397052620405

04-09 18:10:20.397 13453 13453 D SigningInActivity: onPause()

04-09 18:10:20.417 13453 13453 I LyncPerformance: PerfEnd|4-10|1397052620433

04-09 18:10:20.427 13453 13453 D SigninActivity: onCreate()

04-09 18:10:20.427 13453 13453 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.login.SigninActivity

04-09 18:10:20.457 13453 13453 W AccessibilityViewFactory: Failed to find class for view ImageView

04-09 18:10:20.457 13453 13453 W AccessibilityViewFactory: Failed to find class for view TextView

04-09 18:10:20.467 13453 13453 W AccessibilityViewFactory: Failed to find class for view TextView

04-09 18:10:20.477 13453 13453 W AccessibilityViewFactory: Failed to find class for view TextView

04-09 18:10:20.477 13453 13453 W AccessibilityViewFactory: Failed to find class for view ImageView

04-09 18:10:20.477 13453 13453 W AccessibilityViewFactory: Failed to find class for view TextView

04-09 18:10:20.487 13453 13453 W AccessibilityViewFactory: Failed to find class for view TextView

04-09 18:10:20.487 13453 13453 W AccessibilityViewFactory: Failed to find class for view ImageView

04-09 18:10:20.487 13453 13453 W AccessibilityViewFactory: Failed to find class for view TextView

04-09 18:10:20.487 13453 13453 W AccessibilityViewFactory: Failed to find class for view TextView

04-09 18:10:20.497 13453 13453 W AccessibilityViewFactory: Failed to find class for view TextView

04-09 18:10:20.497 13453 13453 W AccessibilityViewFactory: Failed to find class for view TextView

04-09 18:10:20.547 13453 13453 I LyncPerformance: PerfEnd|1:Signin Page Loaded|1397052620564

04-09 18:10:20.547 13453 13453 D SigninActivity: onStart()

04-09 18:10:20.547 13453 13453 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigninActivity

04-09 18:10:20.557 13453 13453 D SigninActivity: onResume()

04-09 18:10:20.597 13453 13458 D dalvikvm: GC_CONCURRENT freed 1695K, 21% free 20698K/26084K, paused 11ms+8ms, total 96ms

04-09 18:10:20.607 13453 13453 D dalvikvm: WAIT_FOR_CONCURRENT_GC blocked 40ms

04-09 18:10:21.087 13453 13453 D SigningInActivity: onStop()

04-09 18:10:21.087 13453 13453 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigningInActivity

04-09 18:10:21.087 13453 13453 D SigningInActivity: onDestroy()

04-09 18:10:21.097 13453 13453 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.login.SigningInActivity

04-09 18:10:22.228 13453 13453 W ResourceType: Invalid package identifier when getting bag for resource number 0xffffffff

04-09 18:10:22.239 13453 13453 W ResourceType: Invalid package identifier when getting bag for resource number 0xffffffff

04-09 18:10:22.269 13453 13453 D AbsListView: Get MotionRecognitionManager

04-09 18:10:22.359 13453 13453 W ResourceType: Invalid package identifier when getting bag for resource number 0xffffffff

04-09 18:10:22.359 13453 13453 W ResourceType: Invalid package identifier when getting bag for resource number 0xffffffff

04-09 18:10:22.369 13453 13453 D AbsListView: unregisterIRListener() is called

04-09 18:10:22.399 13453 13453 W ResourceType: Invalid package identifier when getting bag for resource number 0xffffffff

04-09 18:10:22.409 13453 13453 W ResourceType: Invalid package identifier when getting bag for resource number 0xffffffff

04-09 18:10:22.409 13453 13453 D AbsListView: unregisterIRListener() is called

04-09 18:10:22.409 13453 13453 D AbsListView: unregisterIRListener() is called

04-09 18:10:22.419 13453 13453 D AbsListView: unregisterIRListener() is called

04-09 18:10:22.459 13453 13453 D AbsListView: unregisterIRListener() is called

04-09 18:10:23.380 13453 13453 D AbsListView: onDetachedFromWindow

04-09 18:10:23.380 13453 13453 D AbsListView: unregisterIRListener() is called

04-09 18:10:23.420 13453 13453 D SigninActivity: onPause()

04-09 18:10:23.500 13453 13453 E ViewRootImpl: sendUserActionEvent() mView == null

04-09 18:10:23.500 13453 13453 W ApplicationPackageManager: getCSCPackageItemText()

04-09 18:10:23.500 13453 13453 D OptionsActivity: onCreate()

04-09 18:10:23.500 13453 13453 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.OptionsActivity

04-09 18:10:23.710 13453 13453 D OptionsActivity: onStart()

04-09 18:10:23.710 13453 13453 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.OptionsActivity

04-09 18:10:23.710 13453 13453 D OptionsActivity: onResume()

04-09 18:10:24.240 13453 13453 D SigninActivity: onStop()

04-09 18:10:24.240 13453 13453 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigninActivity

04-09 18:10:24.861 13453 13453 I LYNC    : INFO APPLICATION .\cucwadatasynchronizer.cpp/1008:Mode 1 scheduled to timeout in 120sec

04-09 18:10:26.182 13453 15837 V LogAttachmentTask: Creating attachment in background task

Run through the check at http://lyncsorted.blogspot.co.nz/2012/01/troubleshooting-lync-mobilit

Hi,

thanks of helping. I ran through the steps and there was no resolution: 

issue one: the mcx listing port was set before, I verified that. 

issue two: I can browse to the lycdiscoverinternal autodiscover link and download the file named root.json

issue three: the account Im using is enabled for mobility and for lync and I am using it on my win 7

issue four: windows authentication is set to auto negotiate and I tried using the domain\user name but nothing happened. 

any ideas? 

Could you resolve internally your external lyncwebservices DNS register?

When you browse https://lyncdiscoverinternal/hosting/discovery , returns the external URL from lync web services, you must resolve it internally, and must point to the Reverse Proxy IP.

<link rel="user" href="https://lsweb.yourdomain.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=youdomain.com"/>

Also, you can use Lync Connectivy Analizer to see if you have all DNS registers configured fine.

http://www.microsoft.com/en-us/download/details.aspx?id=36536 (32 bits)

http://www.microsoft.com/en-us/download/details.aspx?id=36535 (64 bits)

Regards.

I can resolve internally to https://lyncdiscoverinternal/hosting/discovery. but our requirement is to set up mobility internally through the wireless network. so I don't have reverse proxy set up. also the external discovery  link resolves to my FE server.

I did install lync connectivity analyzer and it comes out with this message "Your deployment meets the minimum requirements for Lync Mobile 2013 App." for mobility test, both for auto discover and for manual using address.

I did notice some error on my lync server eventvwr, which is this error 32054: 

Storage Service had an EWS Autodiscovery failure.

StoreWebException: code=ErrorEwsAutodiscover, reason=GetUserSettings failed, smtpAddress=firstname.lastname@domaingroup.com, Autodiscover Uri=https://autodiscover.domaingroup.com/autodiscover/autodiscover.svc, Autodiscover WebProxy=<NULL>, WebExceptionStatus=NameResolutionFailure ---> System.Net.WebException: The remote name could not be resolved: 'autodiscover.domaingroup.com'
   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
   --- End of inner exception stack trace ---
   at Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)
   at Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.GetUserEwsSettings(StoreContext ctx, String smtpAddress, CacheMode cacheMode)

do you think that this is related some how???

so I am guessing that this has to do with why it is hanging at sign in, after checking the log i found that authentication to lync server succeeded, but it is hanging on something. although there is nothing in the setup steps that says you need to configure lync exchange integration for lync mobility to work. I just don't like errors so I will try to fix this and see.

in the mean while if you have any ideas please share them with me. sorry for late reply Friday and Saturday are off here in Dubai.

Lync mobile requires Reverse Proxy, for internal and external traffic.

Reference:

http://technet.microsoft.com/en-us/library/hh690030.aspx

Lync external web services DNS register must point to the Reverse Proxy.

regards.

Hi Rodolfo,

thanks for your reply. but it is possible to configure mobility to work only for internal network. do check the following post where the user had similar setup to mine, lab environment with internal mobility setup, the user reported that it was fixed and it worked for him.

http://social.technet.microsoft.com/Forums/ru-RU/d0265599-965a-4ee0-a42a-561e0e6ac396/lync-mobility-client-cannot-sign-in?forum=ocsmobility

• Marked as answer by Lisa.zhengMicrosoft contingent staff, Moderator Friday, April 18, 2014 6:05 AM

Hi Rodolfo,

thanks for your reply. but it is possible to configure mobility to work only for internal network. do check the following post where the user had similar setup to mine, lab environment with internal mobility setup, the user reported that it was fixed and it worked for him.

http://social.technet.microsoft.com/Forums/ru-RU/d0265599-965a-4ee0-a42a-561e0e6ac396/lync-mobility-client-cannot-sign-in?forum=ocsmobility

• Marked as answer by Lisa.zhengMicrosoft contingent staff, Moderator Friday, April 18, 2014 6:05 AM

You need to run the command Set-CsMcxConfiguration  -ExposedWebURL Internal if you dont want to deploy reverse proxy server.

By default, it is set to External.

Hi Lisa,

I ran that command on the lync server. and I confirmed by running get-csmcxconfiguration. here is the output.

PS C:\Users\username> Get-CsMcxConfiguration


Identity                       : Global
SessionExpirationInterval      : 259200
SessionShortExpirationInterval : 3600
ExposedWebURL                  : Internal
PushNotificationProxyUri       : sip:push@push.lync.com



I noticed that the pushnotificationproxyuri is pointing to a black hole. there is no dns record configured for push.lync.com. but that is because I didn't configure push yet. could that be related to the problem I'm having.

just a little update.

I finally gave up on the idea of configuring the mobile app to connect from internal network without edge lync and without reverse proxy.

I installed Edge and reverse proxy and things worked out of the box. if only I knew, it would have saved me lots of hours.

• Marked as answer by Fayez Eltaha Monday, January 26, 2015 7:24 AM

just a little update.

I finally gave up on the idea of configuring the mobile app to connect from internal network without edge lync and without reverse proxy.

I installed Edge and reverse proxy and things worked out of the box. if only I knew, it would have saved me lots of hours.

• Marked as answer by Fayez Eltaha Monday, January 26, 2015 7:24 AM