Hi,
Firstly, please let us know the following:
1. Does the issue occur with other computers in the same network?
2. Is the shared foloder you try to connect also in the domain? What is the exact error message?
3. Is it the first time to join the computer to this domain?
If you can join the same domain previously, please perform a
system restore and see how it works.
If it is the first time joining the domain or if issue persists after a system restore, based on my research, please try the following:
1. Try using nslookup command line to see if your system can resolve your domain name.
The syntax is
nslookup your full domain name
2. Check if TCP/IP NetBIOS Helper service is started.
3. Refer to
Network Location Awareness (NLA) and how it relates to Windows Firewall Profiles and check if your Network Location is Home or Work
4. Check if there is more detailed error information is event viewer.
5. Refer to the similar thread, try the steps and see how it works.
"Network location cannot be reached." when rejoining domain
Also, it is recommended to contact your network administrator to check both sides.
Hope this helps.
Jeremy Wu
TechNet Community Support
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