Original title: e-mail issue with msn messages on blackberry suddenly can't get e-mail messages on my blackberry; re-installed msn on blackberry but can't figure out how to find mail preferences so I can check option to leave email messages on the serverRemember - This is a public forum so never post private information such as email or phone numbers!Ideas:Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem

Hi elspeth,We found similar issue on Blackberry forums. See Not Receiving Email MessagesSee I cannot send or receive email messages on my deviceFor additional support, we recommend you to post your query at Blackberry Support ForumsVisit our Microsoft Answers Feedback Forum and let us know what you think.