Cannot create system image backup to new internal hard drive
Using Windows 7 Ultimate 64-bit SP-1 on a Gigabyte EP45-UD3P. 8GB physical RAM installed. Windows is installed to an intel X-25M SSD as drive c: I acquired a new Western Digital 1TB SATA hard drive (WD1001FAES) for use as a backup store. Drive is mounted internally, connected to the motherboard's Intel ICH10R controller at port 01. Controller is running in AHCI mode under the latest version of Intel's Rapid Storage Technology driver. Disk was partitioned as a single basic volume by diskmgmt.msc, formatted and assigned as drive y: with the volume label backup. The only flags set are healthy and primary partition. Disk appears to operating normally (format completed without error, I can write, read and delete test files nominally). Attempted to configure Windows backup to perform a scheduled file and system image backup using drive Y: as the target for backup store. Backup informed me that: "a system image cannot be saved on a drive that your computer boots from or that Windows is installed on." This is undoubtedly true, but neither condition applies to drive y: There are no references to drive y: in the environment settings, the only reference to drive y: I found via a REGEDIT search were to the destination drive for Windows backup. Windows backup successfully completed a file backup to drive y:, so I believe the hardware is operating properly. Does anyone have an idea how to correct this so I can include a system image with every scheduled backup?
October 9th, 2011 5:58pm

For followup: I tried changing the drive letter assignment, but that didn't make any difference.
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October 10th, 2011 10:43am

Where is your 100mb system partition installed on? When you install Windows 7, it creates a small 100mb partition and "maybe" it got installed on the hard drive you are trying to make the backup on... Thank you! Computer Repair in Kissimmee
October 10th, 2011 12:43pm

The hard drive was added to an already working Windows 7 installation and it looks like all of the boot files are still on drive c:. Just to be sure I physically disconnect the new drive and the computer still boots happily. Diskmgmt indicates there is only the one primary partition on the new drive.
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October 10th, 2011 1:50pm

· Hi, Please check the following link to see if the configurations are properly: Considerations while creating a system image Also, does it have the enough space? If not, please see Managing backup disk space Regards, Sabrina TechNet Subscriber Support in forum If you have any feedback on our support, please contact tnmff@microsoft.com. This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
October 11th, 2011 2:35am

Hi Sabrina. Thank you for the response. My configurations are proper...i.e., the disk is brand new, 1TB in capacity, formatted NTFS and is totally dedicated to backup. Should I open a thread on this in the server backup forum (which I missed before)?
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October 11th, 2011 10:42am

Hi, I noticed that you want to backup the system image. 1TB SATA hard drive mounted interanlly. a system image is in essence a snapshot of an entire drive(s). The backup is done in block level (as opposed to file level) increments and includes all user and system files, configuration data and applications that are present on the drive, plus information regarding disk layout and boot entries. Please first just delete all volumes on the disk and then low format the disk to see if it works. Please also type fsutil fsinfo drivetype Y: to see the dirve type. Thanks.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
October 14th, 2011 8:26am

Hi Aaron. Thank you for your response. As indicated in my OP, the drive was brand new and unpartitioned when installed. I created a single simple volume and formatted it with the NTFS filesystem using diskmgmt.msc. I have since used DISKPART to remove the volume on the drive and create a new one from scratch, but I still get the same result from Windows Backup. There are no other applications or files on the drive. Explorer indicates a total available capacity of 931GB. The total size of the system images ought to be around 66GB, give or take a few. I don't think available room on the volume is an issue. fsutil fsinfo drivetype Y: returns y: - Fixed Drive. Once again, the problem is that Windows Backup will not allow me to select this drive as a target for system images, claiming the disk is a system disk. I cannot determine why it thinks that is the case, but would like to discover why and change it's mind so I can use the drive for the purpose for which it was purchased. Thanks again.
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October 14th, 2011 11:49am

How do you change thw drive leeter assignment?
October 17th, 2011 12:33pm

Hi, 1. Please apply the following hotfix to update Wbengine.exe The hot fix for your issue has been packaged and placed on an HTTP site for you to download. Package: ----------------------------------------------------------- KB Article Number (s) : 2545936 Language: All (Global) Platform: x64 Location: ( http://hotfixv4.microsoft.com/Windows%207/Windows%20Server2008%20R2%20SP1/sp2/Fix371501/7600/free/432634_intl_x64_zip.exe ) NOTE: Be sure to include all text between '(' and ')' when navigating to this hot fix location! 2. If this doesn't work, please run the following command with elevated priviledge and see the effort. bcdboot c:\windows /s c: 3. Please change the driver letter from Y: to F: and see the effort. In addition, I would like to confirm that a. Is the disk in question with the same array with System disk? b. Is the disk in question a GPT or dynamic disk? To check the Disk, Type the following command: Diskpart list disk Check the output. See if Dyn colume has a "*". Thanks.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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October 19th, 2011 5:44pm

Hi, 1. Please apply the following hotfix to update Wbengine.exe The hot fix for your issue has been packaged and placed on an HTTP site for you to download. Package: ----------------------------------------------------------- KB Article Number (s) : 2545936 Language: All (Global) Platform: x64 Location: ( http://hotfixv4.microsoft.com/Windows%207/Windows%20Server2008%20R2%20SP1/sp2/Fix371501/7600/free/432634_intl_x64_zip.exe ) NOTE: Be sure to include all text between '(' and ')' when navigating to this hot fix location! 2. If this doesn't work, please run the following command with elevated priviledge and see the effort. bcdboot c:\windows /s c: 3. Please change the driver letter from Y: to F: and see the effort. In addition, I would like to confirm that a. Is the disk in question with the same array with System disk? b. Is the disk in question a GPT or dynamic disk? To check the Disk, Type the following command: Diskpart list disk Check the output. See if Dyn colume has a "*". Thanks.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
October 20th, 2011 10:30am

The contents of 432634_intl_x64_zip.exe is placeholder.txt .. not very helpfulDavid Johnson
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February 28th, 2012 9:51am

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