Cannot connect to workplace (VPN) with wizard
I am trying to setup a VPN connection to my workplace on my laptop but am not able to get past the wizard. I was able to get it to work successfully on my desktop and others who have used Windows 7 have been able to connect also. Specically, what I am doing is going to Network and Sharing Center, Set up a New Connection, Connect to a Workplace, Use my Internet Connection (VPN). I use an IP address that I know works on other machines. I have tried using the Don't Connect Now option as well as without that option. When I hit Create, I immediately get a "The wizard cannot connect" with only a Try Again option. If I try again, it will essentially hang and I've given it over 30 minutes at least once to try to figure it out. I have Norton Antivirus and I disabled the Smart Firewall. I have tried uninstalling Norton Antivirus and disabling the default Windows Firewall. I have tried disabling Windows Defender. I'm not sure what else to try anymore.
July 2nd, 2010 7:44pm

Hi You are trying to connect using the wizard. I recommend you try to connect using the connection itself. After you are done with the wizard and the creation of your VPN connection (With the Don't connect now ticked), you should go back to Network and Sharing Center, on the left hand click on change adapter settings and you will see your VPN connection. Here if you right click and get the properties of your connection, you can configure many options there depending on the settings of the VPN Server. I recommend you do ask your server admin about the required settings of the connection and then change the settings on different tabs accordingly, like the type of encryption and the type of tunneling protocol and etc. or another thing you could do is go to your desktop and go ahead with the same procedure and take note of the setting from the connection and then change the connection settings on your laptop accordingly. That will probably help you MCT, MCSA/MCSE Security http://esitech.spaces.live.com/
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July 2nd, 2010 11:07pm

By the way, try to connect by double-clicking on the connection and clicking connect and here you must get an error. please type down the error here for me. ThanksMCT, MCSA/MCSE Security http://esitech.spaces.live.com/
July 2nd, 2010 11:09pm

Hi You are trying to connect using the wizard. I recommend you try to connect using the connection itself. After you are done with the wizard and the creation of your VPN connection (With the Don't connect now ticked), you should go back to Network and Sharing Center, on the left hand click on change adapter settings and you will see your VPN connection. Here if you right click and get the properties of your connection, you can configure many options there depending on the settings of the VPN Server. I recommend you do ask your server admin about the required settings of the connection and then change the settings on different tabs accordingly, like the type of encryption and the type of tunneling protocol and etc. or another thing you could do is go to your desktop and go ahead with the same procedure and take note of the setting from the connection and then change the connection settings on your laptop accordingly. That will probably help you MCT, MCSA/MCSE Security http://esitech.spaces.live.com/ Note, I cannot get through the wizard so I cannot get to the properties of the connection or anything else because it does not get created. Even when I choose the Don't Connect Now, I still get a Cannot Connect error (I mean why is it trying to connect if I am telling it not to bother at the moment). I am about as much as a server admin (at the company) than anyone else here. I highly doubt there is something wrong from the server point of view as it is working for everyone else including myself on my desktop. The issue is with the laptop.
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July 2nd, 2010 11:41pm

Could you possibly ping the server from the client using its ip address? If yes, maybe you could change the server ip address in the vpn connection to something resolvable first and then when you get to create it, then using the properties of the connection you could change the ip address. By the way, if you are a domain admin, maybe you could create a GPO and crate the connection using the GPO and then update the client group policy settings to inherit the settings... Do you have the privilage to do so?MCT, MCSA/MCSE Security http://esitech.spaces.live.com/
July 4th, 2010 8:51am

Pinging the server from the laptop doesn't respond. Then again, pinging the server from the desktop that VPN works doesn't either (so ping is probably not enabled by the firewall on the server side). While I probably can create a GPO (and I'm not really sure how), I would need good reason to. Everyone else is able to connect to the VPN under the current server settings so I'm hesitant to change anything on the servers.
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July 6th, 2010 6:23pm

I still don't have a resolution for this...
July 10th, 2010 12:33am

Sigh. I've stopped looking, but I still need an answer because one day soon I will need for this to work.
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August 4th, 2010 12:51am

I've got the same problem on a vista 64 laptop. What's worse is that I used to have a vpn connection set up on this machine. It's gone and I cannot create one anew. It goes through the motions and even if I choose "don't connect, just set up", it fails and I'm back at square one. I think there's an update somewhere that came through recently that screwed up the vpn client.
August 6th, 2010 4:21am

Same problem here. Any solution yet?
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August 12th, 2010 12:33am

Have a look at this thread, this helped me, perhaps this will be a solution for you as well, http://social.technet.microsoft.com/Forums/en-US/w7itpronetworking/thread/94b745c4-72a2-472a-94da-1a56551783fe/?prof=required
August 13th, 2010 11:21pm

I have the same problem on a Windows 7 Machine (laptop). The connection was installed and working and one day - boot up and it was gone. Have tried fairly much all of the things mentioned in this thread and I too cannot get to create the connection via the Wizard. All I get is Try Again the result pressing is that the PC hangs. HELP PLEASE!
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January 20th, 2011 8:02am

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