Cannot connect to shared printer on Windows 7 Pro to Windows Server 2008 R2 print server
I have a Windows Server 2008 R2 server that is bound to an Active Directory domain. I have added about 80 printers to the server with the ports and drivers configured including both 32-bit and 64-bit drivers. The only role installed on the server is the
Print and Document Services role. The printers have been shared and published into the directory.
We tried to add the printer to the client domain attached machine by following this process:
Open control panel and selecting devices and printers (Windows 7 Pro) Select add a printer Choosing add a network, wireless, or Bluetooth printer The machine searches for printers, I select the printer that I want isn't listed
Make sure the dot is beside find a printer in the directory, based on location or feature, next
Choose the printer desired, and it attempts to install it
This is where we are presented with an error that states the following:
"Connect to the printer. Windows cannot connect to the printer. Operation failed with error 0x00000569."
I have tried searching all over and reading many forums without success in resolving this issue. If the user on the local machine has domain admin privileges it will install just fine. If the user is not a domain admin, then they get the error presented
above.
I have checked the properties of the printers on the server and the security permissions are set such that the everyone group has the print permission and administrators have all permissions to the printer object.
Thanks in advance.
April 18th, 2011 12:25pm
I literaly just recieved this same error. It seems like its a permission thing on my end too, but i'm just using the homegroup feature of windows 7. I have a USB connected printer to a desktop, i added both desktop and laptop to the same homegroup,
i attempt to install the printer but its not listed, i enter in the location
\\desktop\printer and i get the error.
Any help would be appreciated!
Free Windows Admin Tool Kit Click here and download it now
April 18th, 2011 1:38pm
I just got the printer to install by disabling "password protected sharing" under the advanced tab of the network and sharing center. not ideal but it will work i guess.
April 18th, 2011 1:47pm
jegodfrey wrote:
I have a Windows Server 2008 R2 server that is bound to an Active
Directory domain. I have added about 80 printers to the server with
the ports and drivers configured including both 32-bit and 64-bit
drivers. The only role installed on the server is the Print and
Document Services role. The printers have been shared and published
into the directory.
We tried to add the printer to the client domain attached machine by
following this process:
* Open control panel and selecting devices and printers (Windows 7
Pro) * Select add a printer * Choosing add a network, wireless, or Bluetooth printer * The machine searches for printers, I select the printer that I want
isn't listed * Make sure the dot is beside find a printer in the
directory, based on location or feature, next * Choose the printer
desired, and it attempts to install it
This is where we are presented with an error that states the
following:
"Connect to the printer. Windows cannot connect to the printer.
Operation failed with error 0x00000569."
I have tried searching all over and reading many forums without
success in resolving this issue. If the user on the local machine has
domain admin privileges it will install just fine. If the user is not
a domain admin, then they get the error presented above.
I have checked the properties of the printers on the server and the
security permissions are set such that the everyone group has the
print permission and administrators have all permissions to the
printer object.
Thanks in advance.
If you want to install or add a printer locally you need printer
administration privileges. After the printer is already installed
everyone can print to it.
Wolfgang
Free Windows Admin Tool Kit Click here and download it now
April 18th, 2011 5:10pm