Cannot Open Control Panel Links
Hello everyone, I am having a problem I open my control panel and when I click on 'Uninstall a Program' it does nothing. I have tried several others in the control panel and most are the same way. Only a few things open like 'Change display language' that
opens. Something that may or may be related is that IE 9 will not open in 32 bit mode, I can run it just fine in 64 bit mode but when I open 32 bit mode it never opens nor produces any error. This is fresh instal, that doesn't access the web a lot so no virus
protection or malware protection (its in a closed environment).
I am running Windows 7 Ultimate SP1 64bit
Updated with all latest Windows Updates
Any ideas?
September 20th, 2011 10:44am
Is there any record related to this problem in the "System" Windows log in the Event viewer?
Bye.Luigi Bruno - Microsoft Community Contributor 2011 Award
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September 20th, 2011 1:25pm
Not a thing, ive checked all the logs and no errors warnings or even information that really relates to the issue. Ive scanned it with Online scanners to verify that it wasnt infected (which is highly unlikely since it is in a closed environment most of
the time.)
September 20th, 2011 3:04pm
Sir, are you downloaded the "Microsoft Security Essentials" to protect your computer ?
you can download here : http://www.microsoft.com/en-us/security_essentials/default.aspx
MCP | MCTS | MCITP
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September 20th, 2011 3:10pm
This doesn't solve the problem, nor is it useful. I have already ran a test to make sure it wasn't infected.
September 21st, 2011 10:01am
Try running SFC /scannow from an elevated prompt.
The item about Microsoft security Essentials was in reference to checking for a virus. I would recommend downloading and running
Malwarebytes to insure you haven't picked up some malware.
Jerry
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September 21st, 2011 2:56pm
Hi,
Please help me collect the control panel item information and check if any abnormal item is listed.
Open CMD with administrator privileges and type the following commands. Then go to C drive to upload the CPL.txt
CD C:\WINDOWS\SYSTEM32
DIR *.CPL > C:\CPL.TXT
Regarding IE issue, I suggest testing the issue in Safe Mode. The file could be blocked by security software. Regarding IE issue, please check the shortcut of 32-bit
IE is in C:\Program Files (x86)
Best Regards,
Niki
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September 23rd, 2011 5:22am