Can anybody give me the list of loaded files in safe mode?
Hi, my computer wont boot, it freezes and goes blue screen right at the windows logo animation. I tried by getting into safe mode but the same thing happens when loading the files right at the Classpnp.sys so i believe the corrupted file is the one that follows but i just dont know which one it is so i cant replace it. I have Windows 7 64 bits Ultimate running on Alienware Aurora R3. If somebody here can give the list of the files loaded at safe mode will be greatly appreciated. Thank you.
August 14th, 2011 3:48am

Do you get a BSOD error code at all? If you belive it to be a corrupt file, using the Original Installation media you can do a repair and it will replace the faulty system files.
Free Windows Admin Tool Kit Click here and download it now
August 14th, 2011 7:22am

Thanks for the reply. I already did the automatic repair 1000 times and no result, it tells me it cant repair it. I get an error code on the blue screen. Want me to post it? seems like the only way to fix this is by replacing the corrupted file manually but since i dont know which one is it im stuck.
August 14th, 2011 9:41am

"destrones" wrote in message news:f3238464-caf1-495c-b913-836565f4e9c7... Thanks for the reply. I already did the automatic repair 1000 times and no result, it tells me it cant repair it. I get an error code on the blue screen. Want me to post it? seems like the only way to fix this is by replacing the corrupted file manually but since i dont know which one is it im stuck. Thats a different beast a Startup repair, rather than a repair install. You need a Retail DVD for this of the same or higher level SP as the installed OS. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Free Windows Admin Tool Kit Click here and download it now
August 14th, 2011 10:52am

Hi, what you mean higher level SP? it has to be a disk with the same service pack i have? i used the original disk to repair which is for windows 7 home premium sp1 but i have upgraded to ULTIMATE , is that why it doesnt work?
August 14th, 2011 1:39pm

Well, you might have backed the system up. How how would you suggest that the list be captured? Renee
Free Windows Admin Tool Kit Click here and download it now
August 14th, 2011 8:05pm

Try booting and enabling boot logging. When you do that, your Windows will save a txt file onto your Windows folder, called Ntbtlog.txt. It will save this file onto your drive even if the system doesn't boot completely. To read this file, you will need an operating system. In your case, as your Windows doesn't boot, you will need either a Linux Live CD or connecting this HDD onto a different machine and opening the file. You can also read this file using your Windows DVD and selecting "DOS Prompt" but be warned that using the DOS text editor is such a pain. And I'm not even sure that you can actually run this program on DOS prompt. Anyway... The file will be in this folder: %WinDir%\Ntbtlog.txt If you're using your Windows DVD, type these commands on DOS prompt: cd\ (hit enter) cd Windows (hit enter) edit ntbtlog.txt A very old-fashioned text editor will open and you will be able to read the files that have been or have not been loaded during the boot. If you rather use a full operating system, with access to a mouse and a GUI (Guided User Interface), I recommend using a Linux Live CD. All you need to do is boot from the CD and browse your Windows files with the use of a mouse. You can also replace the corrupted files on your Windows partition using this sama Live CD. When you boot, you will not only have a mouse and a GUI. You will also have Firefox and web connectivity without having to install a thing. When browsing your files, you can delete or overwrite them with new ones you've just downloaded (you'll be using Firefox). If you can sort it out using a Linux Live CD, you really should think about changing your Operating System to a proper one.
August 14th, 2011 9:05pm

Hi, Is boot logging enabled somewhere in the bios setup? because its the only thing i have access to right now. Im running knoppix so at least i can go through my files and manage them, thats what im using right now to post here in fact. Thank you.
Free Windows Admin Tool Kit Click here and download it now
August 15th, 2011 12:57am

If you follow this guide. http://sourcedaddy.com/windows-7/how-to-enable-boot-logging.html it will tell you how to enable boot logging without having to fully boot first.
August 15th, 2011 5:22am

Thanks. Thats exactly what i did but no file is created in the windows folder. Is there any other folder where i should look for the file?
Free Windows Admin Tool Kit Click here and download it now
August 15th, 2011 5:47am

If there is no Ntbtlog.txt file in your Windows folder, it probably means that the error occurred early in the boot process, that is, before the OS had a chance to dump the contents of the log file to disk. Post here the details of the blue screen. Also, as you've run the Startup Repair tool, post here the contents of the following log file: %windir%\System32\LogFiles\Srt\Srttrail.txt Microsoft MVP Windows Expert Consumer | http://www.wintecnico.com
August 15th, 2011 7:45am

This is a screenshot of the blue screen This is the log contents <tt><big><tt><big>Repair and recovery log---------------------------Last effective boot: ‎2011/‎08/‎0512:12:25 (GMT)Repair attempts: 1Details---------------------------System disk = \Device\Harddisk0Windows directory = D:\WindowsAutoChk exe = 0No. of error causes = 1test:---------------------------name: Checking program updatesresult: Executed succesfully. Error code = 0x0Time = 0milisecondstest:---------------------------name: system disk testresult: Executed succesfully. Error code = 0x0Time = 16milisecondstest:---------------------------name: Disk error diagnosticresult: Executed succesfully. Error code = 0x0Time = 405milisecondstest:---------------------------name: Disk metadata testresult: Executed succesfully. Error code = 0x0Time = 16milisecondstest:---------------------------name: Target OS testresult: Executed succesfully. Error code = 0x0Time = 156milisecondstest:---------------------------name: Volume contents checkresult: Executed succesfully. Error code = 0x0Time = 187milisecondstest:---------------------------name: Boot manager diagnosticresult: Executed succesfully. Error code = 0x0Time = 31milisecondstest:---------------------------name: System boot diagnosticresult: Executed succesfully. Error code = 0x0Time = 0milisecondstest:---------------------------name: Event log diagnosticresult: Executed succesfully. Error code = 0x0Time = 78milisecondstest:---------------------------name: Internal status checkresult: Executed succesfully. Error code = 0x0Time = 47milisecondstest:---------------------------name: Boot status checkresult: Executed succesfully. Error code = 0x0Time = 0milisecondstest:---------------------------name: Setup status checkresult: Executed succesfully. Error code = 0x0Time = 453milisecondstest:---------------------------name: Registry hive testresult: Executed succesfully. Error code = 0x0Time = 2308milisecondstest:---------------------------name: Windows boot log diagnosticresult: Executed succesfully. Error code = 0x0Time = 0milisecondstests---------------------------name: Bug check analysisresult: Executed succesfully. Error code = 0x0Time = 780milisecondstest:---------------------------name: Access Restriction testresult: Executed succesfully. Error code = 0x0Time = 4743milisecondstest:---------------------------name: File system test (chkdsk)result: Executed succesfully. Error code = 0x0Time = 0milisecondstest:---------------------------name:Software install log checkresult: Executed succesfully. Error code = 0x0Time = 0milisecondstest:---------------------------name: Wallback diagnosticresult: Executed succesfully. Error code = 0x0Time = 0milisecondsErrors encountered: ---------------------------The problem is more likely to be caused by a change thatcould not be identified by the systemSystem recovery/repairresult: unsuccessful. Error code = 0x1fTime = 233268milisecondsSystem file compatibility check and repairresult: unsuccessful. Error code = 0x490Time = 473074miliseconds</big></tt></big></tt> sorry if there is any inaccurate term, the log was not english so i had to translate it.
Free Windows Admin Tool Kit Click here and download it now
August 15th, 2011 9:11am

This looks as if it has been addressed in a previous thread, its not much help but the answer was to do a start up repair or a system restore. http://social.technet.microsoft.com/Forums/en-GB/w7itprogeneral/thread/19c703a4-f52a-4b90-8a8c-fd80cbaf9c7a Did you make any changes to the system / or the bios before this problem happened?
August 15th, 2011 9:53am

Hi, i have tried all those and nothing. By the way, does it matter that im using the original disk which is for home premium and now i have ultimate? i havent made any change to the system other than installing windows updates which i believe was the cause of all this problem. I didnt change the bios either.
Free Windows Admin Tool Kit Click here and download it now
August 15th, 2011 10:03am

Sorry for the delay in replying. I had a look at your other posts and as far as I can see, there isn't much you can do now. The Windows disc doesn't make a difference as all Windows 7 discs come with all the versions in it (Starter, Home Premium, Pro and Ultimate). The only difference is in a file called ei.cfg that is present on the disc - which points what version has been purchased and won't let you install another version (ie you bought Win 7 Pro and try to install Ultimate). But if you "tweak" the ei.cfg file you can select which version you want to install and type your key later or type your key and it will tell you what version you have. So, your Home Premium disc will repair your Windows regardless of the version you have installed. Now, let's address your pain: Boot off the DVD and when Windows loads the install files, look for something that says "Restore system". Do not use the "startup repair" - that is NOT what you want. If you do find "restore system", it SHOULD lead you to a screen where you can select a restore point created earlier (Windows does this everytime you make major changes to the system, such as installing an update). Then you can select a restore point. Try using a restore point which is older than one or two weeks. If you get to this point, you might have a chance. I say "you might have a chance" because that's how Windows is: there is no answer for some things. My recommendation now is a fresh install. You said you're using Live Knoppix and for that reason, you can backup your files. You can even resize your Windows partition and create a second NTFS partition and copy your files to this new one. Then, just boot off the Windows disc and install again. Another alternative, which I think will be not very fruitful, is running an antivirus on that partition. Try downloading this file here: http://download.bitdefender.com/rescue_cd/bitdefender-rescue-cd.iso It's Bit Defender Live CD. It's a Linux distribution with XFCE and that comes with a very useful AV. If there is a virus, it will find it and remove it. I believe you are using your CD drive to run Live Knoppix and for that reason you won't be able to burn the ISO onto a blank media. But you can create a bootable flash drive (pendrive) and do it on Knoppix. You could install Bit Defender on your Live Knoppix but I personally think it's easiear to create a bootable pendrive. Or... You can download another distribution called Puppy Linux. You can run it from your RAM and leave the disc tray empty. http://www.puppylinux.com/ Sorry. But I've run out of options for you. There may be more, but I am not aware of anything else. Funnily enough, I think the only system that will save your Windows is Linux. Good luck there. Cheers
August 15th, 2011 10:46am

thanks again. You mean to restore to an earlier configuration point from the disk? i already did that with all the points available but without the disk inserted, im not sure if i did that from the disk too but im gonna give it a try. I already ran a CD live antivirus, Karspersky to be exact. It found some trojans and removed them and in fact, before doing that windows didnt even attempt to load but led directly to the start up repair screen. After running the antivirus the computer started to attempt loading windows and its then when i started to get the blue screen. I dont know why, maybe the antivirus deleted or corrupted the driver that is causing all this. There is no way to know which files are supposed to be loaded at the start? i read there is a program called autorunc that sort of does that but im not sure. If i could at least identify what driver is the one coming after classpnp.sys i could just delete it or something.
Free Windows Admin Tool Kit Click here and download it now
August 15th, 2011 11:01am

Well... There is a way... But it will take a lot of patience. First thing to do is press F8 to get to the menu where you can select Safe Mode with networking. Then, while you see the list rolling up the screen, press pause on your keyboard and write (yes, pen and paper) all of it. A good idea is trying a safe boot first without writing anything and observing the last file loaded - that is the one that is NOT loading and getting stuck. And try to do something about it. But seriously... Why are you so reluctant to reinstall the OS? Get your Knoppix disc, boot from it and open Gparted. Then, resize your current partition - making it as small as possible - and with the rest of the disc, create a new NTFS partition and copy all your important stuff to it. Then, leave this new partition alone. So you can reinstall Windoze onto the smaller partition and keep two partitions after it. Use your C partition for the system and your D partition for storage. If you do that, you'll have your Windows working in a few hours. If it crashes again, do the same in the future (it does happen a lot on Windows).
August 15th, 2011 5:45pm

" It found some trojans and removed them" Maybe there is something that did not get removed. Once a hard drive is that infected it may be best to wipe the entire drive and start a new or maybe just go with a new drive, your drive might be defective. Sometimes its faster to just put in a new hard drive and reload.There are 10 types of people in this world, those who understand binary and those who dont.
Free Windows Admin Tool Kit Click here and download it now
August 15th, 2011 9:05pm

Victor, i did that from the beginning, i mean, i didnt write them all down, but i saw the last one in loading was Classpnp.sys. At first i thought that was the defective one, but it seems its the one that follows which windows gets stuck at. Thats why i opened this topic asking for a list of the drivers that commonly load at safe mode to see which one follows to Classpnp.sys and work on it but so far i have seen it varies. I googled and found cdrom.sys is often preceeded by classpnp.sys, but also AGP440.sys and bdisk.sys so its like taking a wild guess. My reason to avoid reinstall at any cost is because i would have to install a lot of programs, configure them, installing plugins, setting up windows, recovering visited pages, etc. About the files i dont care because i always store them on a external hard disk in order to keep them safe in this kind of situations. I know that eventually a reinstall may be the only available choice but at least i want to try because i know this can happen again and i would like to be prepared for then. Shrevelaw thats a good point there but then we would have to conclude that antivirus are useless since they dont effectively remove all the bad stuff so we are kinda helpless against virus.
August 16th, 2011 2:55am

Well, mate... In this case, I have no other ideas for you. Sorry about your pain over there but I can't think of anything else. I gotta say that you are a brave man, tackling a problem that might take forever to resolve. I would've given up ages ago. Your statement about antiviruses is a little optimistic as on Windows environment, they only protect you from basic infections. There is no safety at all if you think about the many millions, maybe billions of viruses out there. I am not surprised that AV's won't stop or delete every single one of them. There are new viruses every minute and there aren't AV updates every minute. So you do the maths. As you might have noticed, I am a Linux enthusiast and for being a Linux enthusiast, I need to say that Linux is as safe as it gets. Don't get me wrong. Windows is a reasonably good OS and I have it installed here on dual boot simply because I like my games. But for any other reason, I use Linux. I installed many very good applications that kinda replace Windows apps and have been doing this for about 14 years. I would give a last try: remove all the unecessary hardware: CD-ROM, offboard graphics (use the onboard card if you have one), disconnect all the USB devices and so on. Leave just the HDD, RAM and CPU and see how it goes... That's it for me.. Good luck to you there..
Free Windows Admin Tool Kit Click here and download it now
August 16th, 2011 2:06pm

Thanks for your help. Maybe brave is not exactly the term that defines me but very stubborn and lazy haha. I dont know, its just that it seems to me to like a very simple thing and makes me feel like an idiot having to reinstall everything just because of that. Im gonna give it the last shot and if it no use then fuc.k it and i will reinstall the damn thing but im going to sue microsoft!! hahaha
August 17th, 2011 12:56am

Hi destrones, Instead of a clean installation, try an In-Place Upgrade. This won't affect your personal data. If this doesn't work, I'm afraid you need an clean installation then. Regards, MiyaThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
August 17th, 2011 1:26am

Hi, thats an interesting hint but how can i do that? i mean, i already have windows 7 ultimate SP1 which is the latest version. Do i need to downgrade first or something? also, according to the article you provide, and in-place upgrade requires to be running windows which i cant since it wont boot. Is there any other way to do it? Also, i read that some guys with the same problem fixed by entering a boot menu and deleting a line like this /NOEXECUTE=OPTION/MININT they said they got there by hitting alt+F10 at boot, but i press them and i get nothing. Is there a way to get onto that screen by other means? or depends on the manufacturer whether it comes or not? Thanks.
August 17th, 2011 8:05am

Well, i just want to thank everybody here for their help. I finally decided to format my drive and make a fresh install, im really disappointed and angry at the same time because although i didnt lose my files (and thats just because im careful enough not to store them in the OS drive) i lost all my settings, installed programs, plugins, etc. which forces me to do EVERYTHING again and thats not funny at all.... I just want to say F.UCK Microsoft and F.UCK Bill Gates for releasing such a mediocre product as Windows. I cant believe how a system can become completely USELESS in a matter of seconds just because a driver failed to load and there is absolutely no way to work it out! Sorry about the bad language but there are some things you have to let out, and after all the trouble and pain i've been through this is the only way i can feel some relief.
Free Windows Admin Tool Kit Click here and download it now
August 20th, 2011 11:15am

But..Windows has the capabilty of doing a full system disk backup on dvd or another disk which is a normal part of system maintenance. If you had a backup you could back that system onto the system disk and take it from there. Renee
August 20th, 2011 5:53pm

No disk image....I can't believe people have all their important stuff on their pc without a image. Unbelievable
Free Windows Admin Tool Kit Click here and download it now
August 21st, 2011 7:24am

I agree. I'm a professional and a disk backup capabilty is a remarkable help in a disaster. Renee
August 21st, 2011 12:02pm

I agree. I'm a professional and a disk backup capabilty is a remarkable help in a disaster. Renee Are you a professional? Gosh... Why waste hard drive space if you can backup your files even when your Windows goes crazy and blueish? All you need is a Linux Live CD. If you were a professional, you should know about it.
Free Windows Admin Tool Kit Click here and download it now
August 21st, 2011 6:38pm

Well first of all and foremost, my Windows does not "go bluish" and has not crashed in about 10 years, so I can't answer that question from personal experience. No one said it had to be harddrive space, it could be DVD. But you better do a backup. I wouldn't be caught dead with a linux anything. Renee
August 21st, 2011 8:30pm

I always make backups, its just that just THIS TIME windows just didnt give me any time to do it. This problem happened RIGHT BEFORE i was going to make the backup, i had just finished to install all my programs and set up all my configuration when all of the sudden BOOM!! blue screen and windows wont boot anymore!! now i have finished AGAIN to set up everything the same way i had it but this time i was able to make the backup image so if any sh.it happens again i will be prepared but i will never forgive microsoft for all the deep sh.it they made me go through.
Free Windows Admin Tool Kit Click here and download it now
August 24th, 2011 11:31pm

"Boom. and then a blescreen" Me thinks you have a hardwre problem: Renee
August 25th, 2011 2:03am

I really doubt so, since i ran hardware diagnostics so many times and always came out clean, besides right now im using my computer normally after i fixed up all the mess so i definitively think its windows fault all along.
Free Windows Admin Tool Kit Click here and download it now
August 25th, 2011 11:34pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics