Can't make my computuer connect to my new ipod touch - help
I have just bought an Ipod and followed instructions to use through itunes, but my computer (vista 32 bit) does not recognise it at all through the USB connection. When i try and install the device drive I keep getting the error message I/O operation has been aborted beacuse of a thread exit or an application request. I am not very technical - so don't know what this means. Also the Pc cannot 'see' my old ipod nano. Not sure what is going on, can you help... (in as plain lingo as poss) thanks
July 4th, 2010 2:30pm

Since you state you have Vista, the why don't you post in the Vista forum instead of the Windows 7 forum? http://social.technet.microsoft.com/Forums/en-US/category/windowsvistaitpro
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July 4th, 2010 4:14pm

Hi, First, I would like to confirm if other USB devices work normally. Please follow this link and see if it is any help to your issue: iPod touch not recognized in iTunes for Windows Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Also, You may go to update the motherboard chipset and reinstall USB controllers as below. Reinstall USB controllers ==================== Note: If you are using a USB mouse, please follow the "Use the Keyboard" steps to reinstall USB controllers. Windows 7 will reinstall all controllers automatically after restarting your computer. Use the Mouse -------------- First, please disconnect all USB devices and then perform the following steps: 1. Click "Start", type "Device Manager" (without the quote) in the Search bar and press "Enter". Click Continue if necessary. 2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the "Host Controller", click "Uninstall" and click "OK". 3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers". Then, restart your computer and Windows Vista will reinstall all USB controllers automatically. Use the Keyboard ----------------- First, please disconnect all USB devices. Then, go through the following steps: 1. Press "Ctrl + Esc" to open the Start Menu. 2. Type Device Manager in the Search bar and press "Enter". Click Continue if necessary. 3. In Device Manger, press Tab and use "Up" and "Down" to move the highlight to "Universal Serial Bus Controllers". 4. Press "Right" and expand it. 5. Press "Down" to move to the first item and press "Delete" to remove it. 6. Repeat the step 5 and uninstall all items under "Universal Serial Bus Controllers". If the driver still cannot be installed properly, let’s try to manually install the latest version of iTunes in Clean Boot. If there is the Windows SteadyState installed, please temporary turn off WDP to test this issue. Since this is a third party software issue, it is also recommended to contact Apple Support for more information. Please Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Hope this helps. Regards, Sabrina
July 6th, 2010 11:34am

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