My daughter was playing on my spare computer. She must have altered the settings because when you turn the computer on, it now asks for a user name, and password to log into windows. The problem is the computer was given to me, and the prievious owner can't remember the user name, and password. How can I fix this? I have a reinstallation disk. Will using it reset the computer, and allow me to access windows? If yes how do you use the disk, if you can't access windows.1 person needs an answerI do too

Start the computer in Safe mode and log into the built-in account named Administrator . You'll have to know the password, if any, for that account. Once in, go to Control Panel > User Accounts and change the password for your regular account.Boulder Computer MavenMicrosoft Most Valuable Professional

Hi, Microsoft Support Engineers cannot help you retrieve passwords of files and features in Microsoft products that are lost or forgotten. For more information regarding this policy please refer to the sticky below.http://social.answers.microsoft.com/Forums/en-US/w7security/thread/39f56ef0-5d68-41ad-9daa-6e6019c25d37 Refer:How to log on to your Windows XP-based computer if you forget your password or if your password expireshttp://support.microsoft.com/kb/321305 Hope this information was helpful.Thanks and Regards:Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think. If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

Thanks, Steve. I am having trouble with safe mode. I hit f8, but it won't go into safe mode. Is there another way for a xp home edition? Once I get it in safe mode, what do I do if it requires a password. Like I said the computer was given to me. I keep it for my daughters to play games on, ect. Its nice for them to play, and learn on. I don't want to throw it away because of this. I don't want them on my new computer either. Help.