Can't get print spooler to operate
I've been working on this all day and sure hope someone can help me fix this. My printer's been working fine, but starting this morning, when I send any print jobs to the spooler, they do not complete -- they do not print. Researching this through the forum and over the net, I've brought up the Cmd prompt, entered "net stop spooler", and pressed Enter. Then I've entered "del %systemroot%\system32\spool\printers\* /q" (which appears to clear the spooler), and finally "net start spooler", but still the same thing ... no print. Please help. Thanks.
October 18th, 2010 4:27pm

I just had a user with the same issue. I did a system restore to the 13th and this fixed the issue. It seems as though the update delivered on Friday caused the issue.
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October 18th, 2010 4:36pm

There are several reasons: 1. Printer driver is corrupt. 2. Contents in printer spooler are corrupt. 3. Other incompatible printer drivers conflicts. Resolution: Method 1: Reinstall the installed printers To reinstall the printers, please refer "How to reinstall a printer". If the issue persists, go Step2. Method 2: Reset Spooler 1. Click "Start", type "Services.msc" in the "Start Search" box press "Enter". 2. Double-click "Printer Spooler" in the Services list. 3. Click "Stop" and click "OK". 4. Click "Start", in the "Start Search" box type "%WINDIR%\system32\spool\printers" press "Enter", and delete all files in this folder. 5. Click "Start", in the "Start Search" box type "Services.msc" (without the quotation marks) in the open box and press "Enter". 6. Double-click "Printer Spooler" in the Services list. 7. Click "Start" and click "OK". Method 3: Isolate each printer drivers and find if any driver is the root cause. To isolate printer driver, please: 1. Click "Start", type "Print Management" in the "Start Search" box and press "Enter". 2. Click "All Drivers" in the left pane. In the right pane, right-click on one printer driver and choose "Set Driver Isolation"->"Isolated". 3. Start printing job and see if printer spooler crashes. If it still crashes, change the driver isolation of the driver back to "System Default (Shared)". Then continue to isolate the next driver. Once the issue does not occur after you isolate a driver, the driver should be the root cause of the print spooler crash issue.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
October 21st, 2010 4:45am

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