- Moved by David WoltersModerator Tuesday, May 21, 2013 1:48 PM Moving to a more appropriate forum
Restart your PC and try again.
Update your Windows.
I do! I have no idea how to fix this...if u find any solution please help out please! email jeswinsam92 at ymail.com who knowz please help out! thank you!!!
Hi,
Sometimes the issue can be caused by the active problem on Windows 8, please check if Windows 8 has been activated
Furthermore, try to perform a system refresh for test.
Leo Huang
Hi Leo,
My Windows 8 is already activated with a key... I can change colors and backgrounds on the Start screen, also the lock screen, but I cannot select an specific theme for my desktop yet. I can see that some change happens, because the window bars change colors, but the background doesn't. I do even hear an alert sound whenever I click on a theme, like it happened in Windows 7, but the background remains the same.
Thanks!
Mau
- Edited by MauAntunez Wednesday, October 31, 2012 2:28 PM
Try to perform a system refresh:
Enter the Start screen
Click Control Panel
Click General on the left column
Under the Refresh your PC without affecting your files, click
Get started
- Marked as answer by Leo HuangMicrosoft contingent staff, Moderator Monday, January 21, 2013 1:41 AM
Hello.
I am not sure if this will help, but it solved the problem that I had, which I think it was similar to yours.
Go to Start screen and type "Ease of Access Center". Then (from the three sections that appear below the search box that you've just filled) choose settings. On your left you will then have the "Ease of Access Center" "shortcut". Choose it.
Then, at that window choose the link "Make the computer easier to use".
Then uncheck the "Remove background images (where available)" (if it is checked, of course!) and scroll to the bottom of the page, hit the "Apply" button and finally, the "Ok" button.
Check if that solved the problem.
If the "Remove background images (where available)" setting wasn't checked in the first place, then my problem was different from yours and I apologise for giving inaccurate info..
Best regards
- Proposed as answer by wmriester Tuesday, April 30, 2013 11:35 PM
OK I have had this problem and did what is sensible and contacted Microsoft by phone directly and got great support and the problem was solved for me.
first
go to settings and touch or click 'search'
now touch or click 'settings'
then in the input box
type 'ease' without the quotes
this will bring up search options for you.
from the list select EASE OF ACCESS CENTER
this will open a dialogue on the desktop
in this dialogue select MAKE THE COMPUTER EASIER TO SEE
WHEN THIS FORM OPENS, UN-SELECT EVERYTHING.
then click or touch OK.
This should fix the problem.
The fix was supplied to me by Microsoft who are ready to help
my advice after having this problem for a few weeks and trying to get a solution here, is.....
Call Microsoft first.
by the way... I am a Mac user so have no axe to grind here just trying to help others with a problem.