Can't Get Past the Welcome Screen!!
Hi: My computer got a virus yesterday. I did AVG, Malware and Spybot scans and it located a CoolWWWsearch.olehelp Trojan, backdoor.bots, and a shell.exe, dwm.exe, and a random svchost.exe kept popping up. I didn’t notice what was wrong until my clicks on Google started taking me to the wrong sites, bad sites.Anyways, right before I decided to shut down the computer, I did one final scan and before I could manually shutdown my computer I got a countdown screen that stated that my computer was shutting down and that the shutdown was initiated by NT Authority/System.When I rebooted my computer it booted up to the blue XP Welcome Screen. It does the standard “Loading your settings” BUT THEN it goes right into “Saving your settings” i.e. in shutdown mode.I can’t get past the blue Welcome Screen in any of the safe modes, etc. And I've also tried for both the Admin and User. (When I try all the different ways to login some take longer to change to "Saving your settings" and moving to shutdown mode.I do not have the XP disks for my computer, so I just need to get by this screen so that I can get in there and delete this virus(es), or at the very least, copy my desktop documents to a separate disk!!!!!!!Is there any other way that I can get in besides using the XP disk or starting in SafeMode, both of which are not options?Any help would be much appreciated as I am in dire need.1 person got this answerI do too
November 18th, 2010 6:34pm

If it doesn't work in safe mode then try safe mode with command prompt as Wunders said. then type regedit at the command prompt. then go toHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogonand set the value shell to explorer.exerestart and see if it works
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November 21st, 2010 5:17am

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