Which services need to be running for a VPN connect to work? Is there a tool to help do a reset?

Hi, May I know what VPN software you are using? What exactly error message did you receive? Please refer to this article to setup VPN connection . http://windows.microsoft.com/en-US/windows7/Set-up-a-remote-connection-to-your-workplace-using-VPN The built-in VPN connection don't need special service. Just update your NIC driver from manufacture's site. If you use the VPN client, the software will install the related service during the installation. Therefore, try to reinstall your VPN client to check the result. Best Regards, Niki Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.