Hi all,
we are experiencing issue where Our main switch Board cannot answer incoming Calls.Its same when using Lync attendant and Lync 2013 Client.
Error Message when try to answer the Call is Call was not completed or has ended.
When i check on mediation server it generates Event ID 25073 which states:
The Mediation Server service has received a call that does not support comfort noise from the Gateway peer
Cause: The Gateway peer does not support comfort noise.
Resolution:
Please ensure the comfort noise option on the Gateway has been enabled.
We did Call Our provider,but they say its not fault from their side.It has been working fine until yesterday.
No updates has been done from Our side.I was wondering if Trunk configuration ,should enable media bypass and enable refer support be enabled?
thanks!