Hi, I am using a DELL Inspiron Laptop with Windows 7 Home edition. I am trying to connect a CSR External Bluetooth Radio Device, but windows doesn't allow other devices to pair with. When I try to enable this option in bluetooth settings, I get an error "Windows has stopped this device because it has reported problems. (Code 43)". I tried installing different drivers from Dell, but it doesnt work. I need help in using this bluetooth radio. here is the picture link of my bluetooth device http://www.amazon.com/gp/product/images/B003ULI198/ref=dp_image_0?ie=UTF8&n=172282&s=electronics thanks.

This is a Microsoft article about the show error: http://technet.microsoft.com/en-us/library/cc725873(WS.10).aspx For more information about how to diagnose the problem, see the hardware documentation. Best regards.

Thank You for your reply. I believe this should be driver compatibility with Windows 7. Do you have any fix for this. I connected the same device with other laptop having win XP and it works fine.

You should find the correct driver for your blutooth device. This should solve your problem. Best regards.

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