Ok computer gurus can you please help me figure this out....I can burn a cd however any cd I put in will not read or install new software. Any help?

Hi gurucarcar, 1. When was the last time it was working fine?2. Do you receive any error message? Method 1 Refer the below link and run the fixit tool available in the below link. Your CD or DVD drive can't read or write mediahttp://support.microsoft.com/gp/cd_dvd_drive_problems Method 2 If the above step fails then refer the below Microsoft article and try the steps mentioned.How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or a DVDhttp://support.microsoft.com/kb/321641 Hope this helps!Halima S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.