I have recently been having a lot of blue screen crashes with different results, i was able to recreate the latest one by getting a program to download a big file which is making me think its either a hard drive issue or a corrupt install of something. Some help would be gratefully appreciated though.

• Moved by ZigZag3143xMVP, Moderator 9 hours 45 minutes ago wrong forum

To be able to troubleshoot what might be causing your system to crash, we need the dump files.

In an ideal situation, more than one file would be needed to establish a pattern so if you do have more than one, please upload them.

Please refer to the link below for steps to retrieve, zip and upload them to the file sharing site like onedrive, google's "dropbox, etc.

When you are done, make the folder public and share the link here.

Blue Screen of Death Co-Authored by ZigZag3143& JMH3143
http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/blue-screen-of-death-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d

i think thats correct :P http://1drv.ms/1L671bw

• Edited by Benny.boy1695 Friday, June 12, 2015 11:57 PM

was the link good ?

This is a Windows 7 forum.

The Windows 8.1 forums is found at Windows 8 IT Pro forums where you question belongs for appropriate responses .

AVG is killing netio.sys.  Remove it and use the built in defender

Microsoft (R) Windows Debugger Version 10.0.10075.9 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\zigza\Desktop\New folder\061315-75468-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
Machine Name:
Kernel base = 0xfffff802`c2012000 PsLoadedModuleList = 0xfffff802`c22eb850
Debug session time: Fri Jun 12 19:17:33.972 2015 (UTC - 4:00)
System Uptime: 0 days 0:08:56.710
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
........
No .natvis files found at C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\Visualizers.
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80176c4c7ec, ffffd0002281eb60, 0}

*** WARNING: Unable to verify timestamp for avgwfpa.sys
*** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys
Probably caused by : NETIO.SYS ( NETIO!FwppCopyStreamDataToBuffer+a8 )

Followup:     MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80176c4c7ec, Address of the instruction which caused the bugcheck
Arg3: ffffd0002281eb60, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


SYSTEM_SKU:  SKU

SYSTEM_VERSION:  System Version

BIOS_DATE:  10/09/2014

BASEBOARD_PRODUCT:  A58M-A/USB3

BASEBOARD_VERSION:  Rev X.0x

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff80176c4c7ec

BUGCHECK_P3: ffffd0002281eb60

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

FAULTING_IP: 
NETIO!FwppCopyStreamDataToBuffer+a8
fffff801`76c4c7ec 488b3f          mov     rdi,qword ptr [rdi]

CONTEXT:  ffffd0002281eb60 -- (.cxr 0xffffd0002281eb60)
rax=ffffd0002281f5e0 rbx=ffffd0002281f680 rcx=0000000000000000
rdx=0000000000000000 rsi=ffffd0002522d970 rdi=0000000000000000
rip=fffff80176c4c7ec rsp=ffffd0002281f590 rbp=0000000000003fd0
 r8=ffffd0002522d970  r9=0000000000003fd0 r10=ffffe00014cf25b0
r11=ffffd0002281f5d8 r12=0000000000000000 r13=0000000000000001
r14=0000000000000000 r15=0000000000003fd0
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
NETIO!FwppCopyStreamDataToBuffer+0xa8:
fffff801`76c4c7ec 488b3f          mov     rdi,qword ptr [rdi] ds:002b:00000000`00000000=????????????????
Resetting default scope

CPU_COUNT: 4

CPU_MHZ: e6b

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 30

CPU_STEPPING: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  avgnsa.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 10.0.10075.9 amd64fre

LAST_CONTROL_TRANSFER:  from fffff801771429de to fffff80176c4c7ec

STACK_TEXT:  
ffffd000`2281f590 fffff801`771429de : 00000000`00000000 00000000`00000000 ffffe000`189d60a0 00000000`00000000 : NETIO!FwppCopyStreamDataToBuffer+0xa8
ffffd000`2281f5e0 fffff801`77714c1c : ffffd000`2281f6a0 fffff801`00000014 ffff350b`15a37892 7fffffff`fffffffc : fwpkclnt!FwpsCopyStreamDataToBuffer0+0x3e
ffffd000`2281f610 ffffd000`2281f6a0 : fffff801`00000014 ffff350b`15a37892 7fffffff`fffffffc ffffe000`14280610 : avgwfpa+0x8c1c
ffffd000`2281f618 fffff801`00000014 : ffff350b`15a37892 7fffffff`fffffffc ffffe000`14280610 ffffe000`161f4e50 : 0xffffd000`2281f6a0
ffffd000`2281f620 ffff350b`15a37892 : 7fffffff`fffffffc ffffe000`14280610 ffffe000`161f4e50 ffffe000`189d60a0 : 0xfffff801`00000014
ffffd000`2281f628 7fffffff`fffffffc : ffffe000`14280610 ffffe000`161f4e50 ffffe000`189d60a0 ffffe000`195cb2d0 : 0xffff350b`15a37892
ffffd000`2281f630 ffffe000`14280610 : ffffe000`161f4e50 ffffe000`189d60a0 ffffe000`195cb2d0 00000000`00000000 : 0x7fffffff`fffffffc
ffffd000`2281f638 ffffe000`161f4e50 : ffffe000`189d60a0 ffffe000`195cb2d0 00000000`00000000 fffff801`77714d5d : 0xffffe000`14280610
ffffd000`2281f640 ffffe000`189d60a0 : ffffe000`195cb2d0 00000000`00000000 fffff801`77714d5d 00000000`00000001 : 0xffffe000`161f4e50
ffffd000`2281f648 ffffe000`195cb2d0 : 00000000`00000000 fffff801`77714d5d 00000000`00000001 00000000`00003fd0 : 0xffffe000`189d60a0
ffffd000`2281f650 00000000`00000000 : fffff801`77714d5d 00000000`00000001 00000000`00003fd0 ffffe000`186eaee0 : 0xffffe000`195cb2d0


FOLLOWUP_IP: 
NETIO!FwppCopyStreamDataToBuffer+a8
fffff801`76c4c7ec 488b3f          mov     rdi,qword ptr [rdi]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  NETIO!FwppCopyStreamDataToBuffer+a8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  546029c5

IMAGE_VERSION:  6.3.9600.17485

STACK_COMMAND:  .cxr 0xffffd0002281eb60 ; kb

BUCKET_ID_FUNC_OFFSET:  a8

FAILURE_BUCKET_ID:  0x3B_NETIO!FwppCopyStreamDataToBuffer

BUCKET_ID:  0x3B_NETIO!FwppCopyStreamDataToBuffer

PRIMARY_PROBLEM_CLASS:  0x3B_NETIO!FwppCopyStreamDataToBuffer

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_netio!fwppcopystreamdatatobuffer

FAILURE_ID_HASH:  {d2b8108e-fa0f-afd3-68f9-eda4e48d0db2}

Followup:     MachineOwner
---------