Bluetooth send receive options unavailable

I'm using Windows 8 64-bit on Dell Inspiron 5521. I've recently bought the laptop and everything is as preset. I never changed any settings. The bluetooth driver is already installed.

I can add devices. I can even receive bluetooth file transfer from my mobile phone but the thing is, at the bluetooth icon in the tray, there are no Send File or Receive File option. There are only "Add a bluetooth device", "Allow a bluetooth device to connect", "Show bluetooth devices", "join a personal area network", "Open settings", "remove icon".

However, when I press Win+R and run "Fsquirt", the bluetooth file transfer pops out. I can send/receive. Do I really have to do this everytime I want to send files via bluetooth? This is very annoying.

Please help me. Thanks guys!

This message was written by another user for his Lenovo laptop. Since I have exactly the same problem on my Dell laptop, I have copied it verbatim. Please help me out as the Dell tech support has been unable to solve the problem. Thanks.

Dr Ripal K Kotak

September 1st, 2013 1:27pm

Hi,

Regarding current situation, please make sure that the Bluetooth device is connected.

Then, please update the driver for this Bluetooth device and check the issue.

Any update, please let me know.

Keep post.

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September 2nd, 2013 2:35pm

Did you try updating/reinstalling the Bluetooth drivers?
September 2nd, 2013 10:40pm

I have updated the bluetooth drivers but it still doesn't work. Please help
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September 3rd, 2013 10:24am

Try reinstalling the Bluetooth software: uninstall the software, restart the PC, install the software, restart the PC and then check.

September 3rd, 2013 10:32am

hi

 same problem i tried 2 time uninstall restart and than install but it work only for some days than again recive and send options disappear. 

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January 10th, 2014 3:06pm

I managed to solve this problem! It's actually writen in the MSDN article about Bluetooth User Interface.

To re-enable Fsquirt.exe, perform the following steps:

  1. Delete the DisableFsquirt value from the registry (under the HKLM\System\CurrentControlSet\Services\Bthport\Parameters key in the registry).
  2. Reboot or run the following command in a command prompt window: fsquirt.exe -Register

Voila, Send and Receive options are back in tray menu. :-)

MSDN article: http://msdn.microsoft.com/en-us/library/windows/hardware/dn133848%28v=vs.85%29.aspx


  • Edited by jen_ovecka Wednesday, November 12, 2014 9:21 AM formatting
  • Proposed as answer by jen_ovecka Wednesday, November 12, 2014 9:22 AM
November 12th, 2014 12:19pm

jen_ovecka,

Thank you so much. You have solved a major problem of mine to a certain extent. I did what you said. Now I have the option in the right click menu but the send and receive options are not yet back in the tray menu. Any idea why?

Dr Ripal K Kotak

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November 13th, 2014 7:16pm

jen_ovecka,

Thank you so much. You have solved a major problem of mine to a certain extent. I did what you said. Now I have the option in the right click menu but the send and receive options are not yet back in the tray menu. Any idea why?

Dr Ripal K Kotak

There's a article in MS Support on how to add the bluetooth "Send To" short cut

http://support.microsoft.com/kb/2840181

January 30th, 2015 2:39am

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