I had my machine replace and the hard disk from my old machine was placed into a new (and identical) machine. Everything works except bluetooth. I tried reinstalling the bluetooth drivers and they show up fine in the device manager. However searching for bluetooth in the control panel shows nothing. I'm unable to add an new devices via the icon in the notification bar - clicking Add device will find not bluetooth devices, search for bluetooth devices runs eternally, and the open bluetooth settings opens nothing. I tried unintsalling the drivers from the device manager and on reboot they are automatically reinstalled by windows. any advice of more things to try?

Hi, First, please ensure the chipset (motherboard) driver is up-to-date. After that, please follow the steps below to troubleshoot your issue: 1. Try uninstalling any Bluetooth software in "Programs and Features"(Click on Start, Control Panel -> Programs and Features). 2. Next check Device Manager and uninstall the Bluetooth devices there too. 3. Reboot and see what happens. The "Found Hardware Wizard" should reinstall the Bluetooth devices, hopefully fixing your problem. You may also visit your Bluetooth devices manufacturers websites and download the driver software and install them. Check if that helps you. More information: Troubleshoot problems with Bluetooth enabled devices Set up a Bluetooth enabled device Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

Hi, First, please ensure the chipset (motherboard) driver is up-to-date. After that, please follow the steps below to troubleshoot your issue: 1. Try uninstalling any Bluetooth software in "Programs and Features"(Click on Start, Control Panel -> Programs and Features). 2. Next check Device Manager and uninstall the Bluetooth devices there too. 3. Reboot and see what happens. The "Found Hardware Wizard" should reinstall the Bluetooth devices, hopefully fixing your problem. You may also visit your Bluetooth devices manufacturers websites and download the driver software and install them. Check if that helps you. More information: Troubleshoot problems with Bluetooth enabled devices Set up a Bluetooth enabled device Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

Hi, First, please ensure the chipset (motherboard) driver is up-to-date. After that, please follow the steps below to troubleshoot your issue: 1. Try uninstalling any Bluetooth software in "Programs and Features"(Click on Start, Control Panel -> Programs and Features). 2. Next check Device Manager and uninstall the Bluetooth devices there too. 3. Reboot and see what happens. The "Found Hardware Wizard" should reinstall the Bluetooth devices, hopefully fixing your problem. You may also visit your Bluetooth devices manufacturers websites and download the driver software and install them. Check if that helps you. More information: Troubleshoot problems with Bluetooth enabled devices Set up a Bluetooth enabled device Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

Hi, First, please ensure the chipset (motherboard) driver is up-to-date. After that, please follow the steps below to troubleshoot your issue: 1. Try uninstalling any Bluetooth software in "Programs and Features"(Click on Start, Control Panel -> Programs and Features). 2. Next check Device Manager and uninstall the Bluetooth devices there too. 3. Reboot and see what happens. The "Found Hardware Wizard" should reinstall the Bluetooth devices, hopefully fixing your problem. You may also visit your Bluetooth devices manufacturers websites and download the driver software and install them. Check if that helps you. More information: Troubleshoot problems with Bluetooth enabled devices Set up a Bluetooth enabled device Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

Hi, First, please ensure the chipset (motherboard) driver is up-to-date. After that, please follow the steps below to troubleshoot your issue: 1. Try uninstalling any Bluetooth software in "Programs and Features"(Click on Start, Control Panel -> Programs and Features). 2. Next check Device Manager and uninstall the Bluetooth devices there too. 3. Reboot and see what happens. The "Found Hardware Wizard" should reinstall the Bluetooth devices, hopefully fixing your problem. You may also visit your Bluetooth devices manufacturers websites and download the driver software and install them. Check if that helps you. More information: Troubleshoot problems with Bluetooth enabled devices Set up a Bluetooth enabled device Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

Hi, First, please ensure the chipset (motherboard) driver is up-to-date. After that, please follow the steps below to troubleshoot your issue: 1. Try uninstalling any Bluetooth software in "Programs and Features"(Click on Start, Control Panel -> Programs and Features). 2. Next check Device Manager and uninstall the Bluetooth devices there too. 3. Reboot and see what happens. The "Found Hardware Wizard" should reinstall the Bluetooth devices, hopefully fixing your problem. You may also visit your Bluetooth devices manufacturers websites and download the driver software and install them. Check if that helps you. More information: Troubleshoot problems with Bluetooth enabled devices Set up a Bluetooth enabled device Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

Hi, How are you? I would appreciate it if you could drop me a note to let me know the status of the issue. If you have any questions or concerns, please feel free to let me know. I am happy to be of further assistance. Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

Hi, How are you? I would appreciate it if you could drop me a note to let me know the status of the issue. If you have any questions or concerns, please feel free to let me know. I am happy to be of further assistance. Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.

Hi, How are you? I would appreciate it if you could drop me a note to let me know the status of the issue. If you have any questions or concerns, please feel free to let me know. I am happy to be of further assistance. Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.