Hi Everybody i have a starnge problem , i have bought an expensive Bluetooth headset to use it in voice chatting , skype & music firstly i tried it with my mobile phone & it worked , Sound was really great in the instructions came with it , it was written that it has a passkey of (0000) type it & it will pair with any device & that what happened with mobile phone but when i tried to pair it with my lap top (toshiba u500 - windows 7 64-bit) the windows can easily find it & connect with it , but every time the Bluetooth software show me an automatized passkey & ask me to make sure if that it is written on my headset & every time it doesn't match , my question is "how to type the (0000) passkey of the headset in the bluetooth software ? any suggestions ? thank you :)

Hi, Once you do Add device in the Bluetooth software with passcode, and if you selected one time authentication, the software will not ask the passcode again and again. -AJ

the problem is that i can't do authentication with Bluetooth software

Hi diaa, these following steps for you to pair the Bluetooth device in Windows 7 and how to type the passkey: 1) Connect your device to computer. 2) Click the Start Menu Orb and then Type devicepairingwizard and Press Enter. 3) Select the box "Turn on Bluetooth" and check "Make this device visible to other devices". 4) After the device is detected, select your device an then Click Next to begin pairing. 5) Let the Windows install the device drivers for your Bluetooth periphearl. If you skip the driver installation phase, you’ll probably end up with an outdated driver and might not have full functionality of your Bluetooth device. Note: If you need to enter any pass code try 0000 that's the default for most of the bluetooth device out there, if doesn't work, check the user menu of your device. If there is any issue, please open Device and Printers, right click the Bluetooth device, select Troubleshoot to fix the problem. Meanwhile, share the following document: Attempting to pair a Bluetooth mobile phone may fail on some slower systems Add a Bluetooth or other wireless or network device: frequently asked questions

Here you'll find Bluetooth software for U500. Toshiba Satellite U500 Notebook Download Bluetooth Driver for Windows 7 (64 Bit). Good luck